Complaint Review:
unity mental health services
unity mental health services unprofessional,programs run like kindergarten classes,no confidentially respected anywhere in bldg rochester, New York
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unity mental health services
81 lake avenue
rochester, New York
United States of America
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This mental health facility is a disgrace.I recieved services there for an IPRT program and therapy.Therapists are late,20 min sessions,unhelpful,rude,I have changed therapists 7 times before divorcing myself from this MH system.Their intensive rehabilitation program is a disgrace.The counsleors lie,and dont really care about clients.The place is run amok and nothing is learned.They also are so concerned about ripping off medicaid that no one cares if you leave the programs early as long as you sign in and out and if you dont sign they will sign in and sign out everyones name themselves.Its amazing that NYS hasnt shut them down.People who are highly symptomatic are mixed in with higher functioning clients.The worst part is that there is no confidentiality respected there,counslers divulge information in classes about other clients.I left that hellhole 3 years ago and from what I have been told its gotten worse.Its supposed to help you recover and it actually made me worse so thats when I left and found a terrific system thats very helpful