Complaint Review: Univeral Subscription Agency

This company preys on the generosity of military members. They solicit at apartments and housing complexes that house military members. The con is that the local high school is trying to raise money for the senior class trip to Cancun. And of course we've all been there and who does not want to help the local high school raise money for a class trip? So we all did what we could to help out. The checks were cashed within 5 days, not enough time to allow you can write and cancel the subscription. (This has to be post marked within 3 days of placing the order) It is now four month and no one had received a single magazine so far. No matter what time you call customer service you will always get the voicemail. Forget about leaving a message the mailbox is always full. You can email the company like I did several times, but don't expect a reply. A call to the local high school let me know no such event is being sponsor by the high school and that they have no dealings with this company. Not to mention the magazines were marked up for twice the amount than what it actually cost.

If you have issues with this company I suggest filing a complaint with the BBB like I did. Even if I don't get my money back at least I am getting the word out. For my fellow military members don't let this stop you from being generous jut be aware there will be people out there looking to take advantage of you.

Abbie
bath, Maine
U.S.A.