Complaint Review: Universal Cellular

i sent my audiovoc cell phone to universal cellular for repair.

i was called on august 18 2005 and told the charge would be $95.00. i had sent a $15.00 money order with the phone and was only supposed to have my account charged $80.00.

This is october 8th, still no phone.

I have talked to the company several times and each time there was another excuse why the phone was not repaired.

i talked to someone named javier on september 26th 2005 and he said the phone was repaired and would be mailed on september 26th

it is october 8th, still no phone and now no one will answer the phone. i have left many messages and no one will return my call. i have sent several e-mails and no replies.

it is obvious i have been ripped off.

Phyllis
Sterling, Illinois
U.S.A.