Complaint Review: Universal Event Photography

I ordered photos from UCA nationals which is a cheerleading competition in Florida. Universal Event Photography is the company that takes all the photos for the event and you can order photos on site or online. I ordered two pictures at the beginning of August. Two weeks later I still had not received anything, so i decided to email them, my email went unanswered. Week later, I decided to call them the woman I spoke too told me they were going out that day. Two weeks later nothing, called again the woman said she would resend them with a confirmation number via certified mail, and would call me back with this number. Well the idiot didn't take my number so I don't know how she was planning on calling me. I had to call a handful of times after this too, when I finally did get a confirmation number it didn't even work on the USPS website, it was probably a fake number. I finally got my pictures in mid October, only two and a half months later. The pictures sucked, printed on cheap paper, colors were off and I could have done a way better job printing them out at home.