Universal Gas & Electric Corporation Commerce Energy fraudulently had us sign a contract for high gas rates without an opportunity to get out without huge penalties Southfield, Michigan
We found out from another gas supplier that the contract we signed with Universal is illegal in the state of Michigan. We elected to cancel this contract with Universal. In doing so we received a letter from a collection company attempting to collect $250 for early termination. We were never contacted by Universal to have a chance to pay this or to discuss the matter.
We have never been given the opportunity to reduce our rate even though gas rates have dropped since signing the contract three years ago. From our understanding if we do agree to a lower rate with Universal we would be starting a new 5 year contract with them.
1 Updates & Rebuttals
damaged_goods
Michigan,USA
bad business
#2Consumer Comment
Wed, February 24, 2010
I too was victim of their deceptive practices. Their "the sky is falling" sales pitch was too much, and I didn't know better. The rates they set two years ago were so much higher than they are now. I would never have saved any money with them, so I ended up paying the fee. In the long run, I will pay less because I got out of the contract. Try calling them, and push for some kind of discount. I got 10% off the termination fee. I know its not much, but it was a small victory against such an evil company. By the way, they record every conversation, so choose your words carefully. They will use your own words against you if the can. Good luck.