Universal Marketing Solutions They took our money, asked for more, and never called back! Delray Beach Florida
We wanted to sell our timeshare and unfortunately tried to do business with Universal Marketing Solutions in Delray Beach,FL. They called to say they had 2 interested buyers and needed $1493.24 to research the deed to get ready for closing. Also that this money would be refunded upon closing. This was Dec 1, 2008.
On Dec 26, I again called because I had not heard any news on the closing. I was told that Diane would check into the status and call me back. On Jan 10, 2009 I finally called them back because of no response and demanded our money back.
On Jan 19th Harrision Pomerantz called and said that we were closing in 3-4 weeks. He also said that we have 1 banked week and 2 promo weeks that the buyer wants to purchase from us (an additional $7716.00 for us at closing). He said that these weeks are in our name and we would need to pay about $1400.00 to change the name to the buyers. I told him we do not have that kind of money and he offered to talk to his boss to see about a short term loan with Universal Marketing until closing date.
Since then, I called 1/20, 1/21, 1/22 and 1/26 and left messages for Harrison to call me. Today, 1/26 I called and left a message that I want my $1493.24 refunded to me and if I do not receive a call by tomorrow 1/27, I will seek legal action. I don't know what course of action we can take, it sounds like they have done this to others. I wish I would've looked on the Internet before this fiasco!
Cindy
Stillwater, Minnesota
U.S.A.