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  • Report:  #1444519

Complaint Review: Universal Vacation Resorts

Universal Vacation Resorts Lied about everything. Orlando Florida

  • Reported By:
    Cynthia — San Jose United States
  • Submitted:
    Thu, May 24, 2018
  • Updated:
    Thu, May 24, 2018
  • Universal Vacation Resorts
    Orlando, Florida
    United States
  • Phone:
    888-999-4020
  • Category:

Call came in, said they were Hilton resorts vacation packages. They had my info and since I had bought Hilton packages before I believed them. 600$ for a 5 day trip, all inclusive, Cancun Mexico. Must watch 1 hour presentation. Sounded legitimate. I didn't receive an email right away so I got nervous. Called Hilton they did not have any affiliation. Finally got an email with very little info but a receipt for my payment. Went to their website. Noticed resorts and videos said RCI which is a legit company. Called RCI also not affiliated and never heard of them. Disputing the charge and changed credit card number. I feel really stupid. Hope this saves someone else this problem.

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