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  • Report:  #1289085

Complaint Review: Universal Vacuums

Universal Vacuums They Don't Ship Orders Clinton Maryland

  • Reported By:
    Richard — Shorewood Illinois USA
  • Submitted:
    Mon, February 22, 2016
  • Updated:
    Mon, February 22, 2016
  • Universal Vacuums
    8933 Woodyard Rd, Clinton
    Clinton, Maryland
    USA
  • Phone:
    (301) 856-7200
  • Category:

These people accept online orders, but do not ship the product.  I ordered parts a month before this review and received no confirmation or anything.  A few days later the charge cleared my account.  After three weeks I tried to call.  After several attempts I finally spoke with someone who assured me that the order would go out immediately and apologized for the delay.  A week later still nothing.  Six attempts to call got nothing but voicemail.  I left a very specific message and no return call.  My next step is to contact the credit card company and report the problem and ask for a charge back.

If these people are actually still in business then they are doing a pathetic job of it.

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