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  • Report:  #321019

Complaint Review: University Of Phoenix / Axia

University Of Phoenix - Axia WITHDRAW FORM at axiafaw.phoenix.edu Phoenix Arizona

  • Reported By:
    Las Vegas Nevada
  • Submitted:
    Tue, March 25, 2008
  • Updated:
    Wed, February 17, 2010

You can pick up an Official Withdrawl Form at axiafaw.phoenix.edu, you must be enrolled to get this form. Trust me, no one wants you to find it and you will search and ask over and over again before someone gives you the link!

If you are like me and you are in your first week and red flags are going off all over the place telling you to get the hell out of there...DO IT. I just paid $500+ dollars for eight days which consisted of about twenty emails to other students, four responses from BOTH my Instructors and six homework assignments!!! You will pay for each week you are in attendance that you do not get out! Get the form and fax it ASAP to the fax number your Financial Advisor gave you in their Welcome email. Follow up, cancel your loan agreements directly with the lender and DO NOT WAIT.

This is the biggest scam in the USA in my opinion. You will pay and pay and pay if you stay. The education is YOU teaching YOURSELF, and the Instructors don't answer your questions in a timely manner. In AXIA you will you will notice right off that many of the students (not all) cannot spell and know nothing about grammar. (Even the course material has mispellings and grammatical errors.) It is hard to beleive that some of these people graduated from High School. I was an A Student in High School and I took a year of College at the Community College with a 4.0 GPA. There are no entrance requirments in AXIA and I was told by my enrolment counselor that those people are graded on IMPROVEMENT???

I called a top notch college and asked if their credits transfer in, I was told that they do because the school is Regionaly Acredited, but if you have taken classes that do not apply to another schools degree program... you are wasting your time and precious money. The truths IS you need a school that is NATIONALLY and Regionally and there is a difference. Even a very good school's Career Development Program will tell you that many employers DO NOT WANT UOP grads! Call around and ASK, I did! These enrollment counselors are slick and they are paid by their enrollment numbers. I refuse to even talk to my counselor because he is dogging me to stay! $520.00 for ABSOUTELY NOTHING.

RUN RUN RUN WHILE YOU CAN. SOMETHING IS VERY VERY WRONG WITH THIS SCHOOL. I have spent an entire day trying to get someone to acknowledge that I am WITHDRAWN. And...DO NOT go to class and get logged in by the computer if you are wanting out, you will PAY for that too!
Tell everyone you know to stay away from this school!!! I am just trying to keep someone else from the same thing. They will delay and delay and delay in telling you where to get the form so you will have to pay more. Get out while you can.

Jane
Las Vegas, Nevada
U.S.A.

2 Updates & Rebuttals


Larry Copling

Plano,
Texas,
USA

This may help!

#3Consumer Suggestion

Wed, February 17, 2010

Hi:

Just wanted to let you know that there is a section of the UP website where you can download a PDF with all of the Consumer rules concerning withdrawing (and other things). You can get it here (paste into browser):

http://www.phoenix.edu/about_us/regulatory/consumer_information.html

I am a student there (just finishing block 4 of 10 on an AA/IT Networking degree). Although my grades have all been A's (except for one B), and I have largely enjoyed the experience, I have become disillusioned with the low quality of instruction there.

I struggled with the IT210 Programming course only because the instructor (a "Mohammed Meky") refuses to actually teach us. He copies/pastes answer sheets to the assignments (which are appreciated), but has not returned even ONE assignment with corrections or comments. It is very difficult to learn programming algorithms and concepts when you don't know what items you are having problems with!

I will probably be withdrawing UP and transferring to Western Governors University (WGU) because they are competency-based and you actually earn powerful certifications as you earn your degree- for less than $3K per 6-month term!

I will make my final decision this week, but UP is definitely not for everyone!


Psychgirl

Bend,
Oregon,
U.S.A.

Withdrawl Form, Returning Lenders Funds, Axia stringing me along illegally?

#3Consumer Comment

Wed, February 18, 2009

Hi Jane,

Wow. It's been almost a year since you posted this. I hope that you were able to settle the matter.

Thank you for posting this! I've been in enrolled for 4 weeks, red flags a blazin', and finally found out what this school is all about. I'll post my story on here as well I'm sure as soon as there is closure in the matter. I'm just embarassed that it took me that long to figure it out!

I followed the link, printed out and faxed in my withdrawl form and cancelled the second dispursement with the lender. Axia is telling me that if I drop out now, I will owe them $988 dollars for the four weeks of mind-numbingly pointless classes I had 100% in. They then went on to advise me to finish out the block, another 5 weeks, because it would somehow benifit me by owing LESS to the lender. ???

When I asked them why I would owe less if I stayed in class longer, they couldn't tell me. When I asked for a dollar amount I would owe in that scenario, they also couldn't tell me and said that it was completely up to the lender. ???

Also, Axia is saying that they can't send my funding back to the lender until after I've been out of attendance for 29 days. Not true. It's an either or situation. I can be automatically withdrawn EITHER by being out of attendance for 29 days, OR I can use the withdrawl form. They are telling me that they are going to hang on to the funds for another 29 days and that the lender will somehow magically know and request the return of the funds. Also not true.

So, I called the lender back again and verified with them. Not only do they not initiate the mentioned request, but they said that as soon as the school is notified that I'm no longer attending, they need to return the funds immediately.

All this is accompanied with multiple non-returned phone calls for days. And my financial councilor, whom I've never spoken with, is convienently on vacation. It goes on and on.

My question to you or anyone reading this is, do you know of anywhere that I might find information proving their obligation to send back the funds immediately? Citi Bank did not. I don't know how such a thing can be assumed and not be in a written agreement somewhere. The lender said that I will be paying interest the longer they hold on to it.

I'll post my own complaint as soon as there is some kind of resolution.

Thanks!

Autumn

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