University Of Phoenix Confusion and Lies Phoenix Arizona
I planned on attending University of Phoenix online. Feeling that doing college online would be convenient and all. The counselor I had Cheri,was very nice and professional. I told her how I was a veteran of the navy. So she mentioned to me about the Voc Rehab, which I had never heard of. So she told me to start into it and to keep her updated. I wouldn't be charged anything and could start anytime.
Well one night while I was working I called during a break. Come to find out I have a totally different counselor. I explained to him the same thing. He seemed okay with it. Almost every two or three days he would call asking about the Voc Rehab. I constantly told him I would definitely let him know if something changed as far as it's process went.
Well one day I receive a bill of $45. It was around August time and had been talking with them about my Voc Rehab since around June. I called to complain and asked them why they would charge me for August and not June or July. They said because they had to. So I told them to remove my name from the database and fake changed my number. I was sent about two or three more bills, but never paid them.
All I can say is if you are going to go with this school make sure you got everything ready so they can't do this to you. I've also heard about how inconvenient their classes are. I think you have to do like three hours a day or so, but if you miss more than two or so you get removed. I think despite this company or any other company like them, class room college is alot better and easier. You're able to be face to face with the counselor. I think that's alot more promising.
JohnCusacksCuddleBear
Norfolk, Virginia
U.S.A.
6 Updates & Rebuttals
Donald
La Crescenta,California,
U.S.A.
Vocational Rehabilitation
#7UPDATE Employee
Fri, March 21, 2008
First off, yes I am an eployee of UOP. Second I am a disabled veteran and have used Voc Rehab benefits.
One thing you have to keep in mind about Voc Rehab is exactly how it works. UOP does not make any decisions about whether or not you qualify. It is the responsibility of the veteran to file the paperwork, attend the workshops and ultimately be assigned to a VA counselor. If you have not done this then there is no way for you to obtain Voc Rehab benefits.
Once you apply it can take anywhere from 4-6 months to be qualified and attend your first workshop. Once you attend the workshop, it can take an additional 4-6 months for your Voc Rehab counselor to contact you. Once you are contacted, you will be given an appointment to discuss what the Voc Rehab program can do for you. IF your VA counselor decides that the VA can help you, then a plan is put into action to accomodate your needs. This can include training for a vocational skill, stipends to suplemment your income or even education.
The amount of time and money that is available to you is 48 months. If you have GI Bill then it is replaced by the Voc Rehab money. You do not get both. If you have used up any part of your GI Bill, then those months are discounted from your 48 month maximum. In my case, I used up the 36 months of entitlement using GI Bill so I had 12 months left of Voc Rehab. Your VA counselor has to approve the online program in order to attend. They will pay for everything including books and application fee.
If you signed up before you went through your VA counselor then that is your responsibility. As long as you do not attend classes then you may only be responsible for the application fee of $45. Regardless, I would recommend that ALL VETERANS consult with the VA before signing anything. There may be other options available to you that your VA counselor can suggest. Don't commit to anything that is not approved by your VA counselor because there is no guarantee you will be eligible to receive the Voc Rehab benefit.
There is a military specific branch of UOP Online that is trained with this information. If you truly wish to attend UOP and you are a veteran, ask to speak to a MILITARY ENROLLMENT COUNSELOR. They are trained and aware of military/veteran's benefits and how they may apply to your case. This is mainly because all Enrollment Counselors in the Military branch of UOP are veterans.
To summarize, it seems to me that you spoke to someone who wanted to close a deal right away and was ignorant of the facts. Speak to the VA and demand to speak to a military enrollment counselor.
Donald
La Crescenta,California,
U.S.A.
Vocational Rehabilitation
#7UPDATE Employee
Fri, March 21, 2008
First off, yes I am an eployee of UOP. Second I am a disabled veteran and have used Voc Rehab benefits.
One thing you have to keep in mind about Voc Rehab is exactly how it works. UOP does not make any decisions about whether or not you qualify. It is the responsibility of the veteran to file the paperwork, attend the workshops and ultimately be assigned to a VA counselor. If you have not done this then there is no way for you to obtain Voc Rehab benefits.
Once you apply it can take anywhere from 4-6 months to be qualified and attend your first workshop. Once you attend the workshop, it can take an additional 4-6 months for your Voc Rehab counselor to contact you. Once you are contacted, you will be given an appointment to discuss what the Voc Rehab program can do for you. IF your VA counselor decides that the VA can help you, then a plan is put into action to accomodate your needs. This can include training for a vocational skill, stipends to suplemment your income or even education.
The amount of time and money that is available to you is 48 months. If you have GI Bill then it is replaced by the Voc Rehab money. You do not get both. If you have used up any part of your GI Bill, then those months are discounted from your 48 month maximum. In my case, I used up the 36 months of entitlement using GI Bill so I had 12 months left of Voc Rehab. Your VA counselor has to approve the online program in order to attend. They will pay for everything including books and application fee.
If you signed up before you went through your VA counselor then that is your responsibility. As long as you do not attend classes then you may only be responsible for the application fee of $45. Regardless, I would recommend that ALL VETERANS consult with the VA before signing anything. There may be other options available to you that your VA counselor can suggest. Don't commit to anything that is not approved by your VA counselor because there is no guarantee you will be eligible to receive the Voc Rehab benefit.
There is a military specific branch of UOP Online that is trained with this information. If you truly wish to attend UOP and you are a veteran, ask to speak to a MILITARY ENROLLMENT COUNSELOR. They are trained and aware of military/veteran's benefits and how they may apply to your case. This is mainly because all Enrollment Counselors in the Military branch of UOP are veterans.
To summarize, it seems to me that you spoke to someone who wanted to close a deal right away and was ignorant of the facts. Speak to the VA and demand to speak to a military enrollment counselor.
Donald
La Crescenta,California,
U.S.A.
Vocational Rehabilitation
#7UPDATE Employee
Fri, March 21, 2008
First off, yes I am an eployee of UOP. Second I am a disabled veteran and have used Voc Rehab benefits.
One thing you have to keep in mind about Voc Rehab is exactly how it works. UOP does not make any decisions about whether or not you qualify. It is the responsibility of the veteran to file the paperwork, attend the workshops and ultimately be assigned to a VA counselor. If you have not done this then there is no way for you to obtain Voc Rehab benefits.
Once you apply it can take anywhere from 4-6 months to be qualified and attend your first workshop. Once you attend the workshop, it can take an additional 4-6 months for your Voc Rehab counselor to contact you. Once you are contacted, you will be given an appointment to discuss what the Voc Rehab program can do for you. IF your VA counselor decides that the VA can help you, then a plan is put into action to accomodate your needs. This can include training for a vocational skill, stipends to suplemment your income or even education.
The amount of time and money that is available to you is 48 months. If you have GI Bill then it is replaced by the Voc Rehab money. You do not get both. If you have used up any part of your GI Bill, then those months are discounted from your 48 month maximum. In my case, I used up the 36 months of entitlement using GI Bill so I had 12 months left of Voc Rehab. Your VA counselor has to approve the online program in order to attend. They will pay for everything including books and application fee.
If you signed up before you went through your VA counselor then that is your responsibility. As long as you do not attend classes then you may only be responsible for the application fee of $45. Regardless, I would recommend that ALL VETERANS consult with the VA before signing anything. There may be other options available to you that your VA counselor can suggest. Don't commit to anything that is not approved by your VA counselor because there is no guarantee you will be eligible to receive the Voc Rehab benefit.
There is a military specific branch of UOP Online that is trained with this information. If you truly wish to attend UOP and you are a veteran, ask to speak to a MILITARY ENROLLMENT COUNSELOR. They are trained and aware of military/veteran's benefits and how they may apply to your case. This is mainly because all Enrollment Counselors in the Military branch of UOP are veterans.
To summarize, it seems to me that you spoke to someone who wanted to close a deal right away and was ignorant of the facts. Speak to the VA and demand to speak to a military enrollment counselor.
Donald
La Crescenta,California,
U.S.A.
Vocational Rehabilitation
#7UPDATE Employee
Fri, March 21, 2008
First off, yes I am an eployee of UOP. Second I am a disabled veteran and have used Voc Rehab benefits.
One thing you have to keep in mind about Voc Rehab is exactly how it works. UOP does not make any decisions about whether or not you qualify. It is the responsibility of the veteran to file the paperwork, attend the workshops and ultimately be assigned to a VA counselor. If you have not done this then there is no way for you to obtain Voc Rehab benefits.
Once you apply it can take anywhere from 4-6 months to be qualified and attend your first workshop. Once you attend the workshop, it can take an additional 4-6 months for your Voc Rehab counselor to contact you. Once you are contacted, you will be given an appointment to discuss what the Voc Rehab program can do for you. IF your VA counselor decides that the VA can help you, then a plan is put into action to accomodate your needs. This can include training for a vocational skill, stipends to suplemment your income or even education.
The amount of time and money that is available to you is 48 months. If you have GI Bill then it is replaced by the Voc Rehab money. You do not get both. If you have used up any part of your GI Bill, then those months are discounted from your 48 month maximum. In my case, I used up the 36 months of entitlement using GI Bill so I had 12 months left of Voc Rehab. Your VA counselor has to approve the online program in order to attend. They will pay for everything including books and application fee.
If you signed up before you went through your VA counselor then that is your responsibility. As long as you do not attend classes then you may only be responsible for the application fee of $45. Regardless, I would recommend that ALL VETERANS consult with the VA before signing anything. There may be other options available to you that your VA counselor can suggest. Don't commit to anything that is not approved by your VA counselor because there is no guarantee you will be eligible to receive the Voc Rehab benefit.
There is a military specific branch of UOP Online that is trained with this information. If you truly wish to attend UOP and you are a veteran, ask to speak to a MILITARY ENROLLMENT COUNSELOR. They are trained and aware of military/veteran's benefits and how they may apply to your case. This is mainly because all Enrollment Counselors in the Military branch of UOP are veterans.
To summarize, it seems to me that you spoke to someone who wanted to close a deal right away and was ignorant of the facts. Speak to the VA and demand to speak to a military enrollment counselor.
Mike44njdevils
Mesa,Arizona,
U.S.A.
Dave S....if your last name is "Sailor" then yes you are on the money
#7Consumer Suggestion
Fri, March 21, 2008
http://ripoffreport.com/reports/0/150/RipOff0150301.htm
And if that gets taken down (which I think it will) just use the search function above and type in "University of Phoenix", look for the post "University Of Phoenix Online Truth about UOP Online RIPOFF Phoenix Arizona", and start reading.
First to JohnCusaksCuddleBear (cute handle by the way). This is just another way for UOP/WIU/AXIA/APOLLO GROUP to legally yet immorally take your money. My sincerest suggestion is to read the ROR above, and try to pull out. There are quite a few reputable online universities, plus you may want to contact your local universities to inquire about online programs, or programs that fit your schedule. A university should be there for the student, not there to line its pockets.
Now to the, IMHO, supposed UOP/WIU/AXIA/Apollo Group employee. If this didn't have to do with an entity whose purpose if to help individuals obtain the goal of higher education, I wouldn't have any gripe with your "helpful" rebuttal. However, the fact of the matter is, UOP/WIU/AXIA/Apollo group is about as morally sound as Enron, and just barely legal in their day to day operations. Like I said to the individual looking for answers (not wanting to be blasted), go search the above link, read, educate yourself, and lastly remember to think completely before pressing the submit button. :)
Dave S
Parrish,Florida,
U.S.A.
Sailor is a moron
#7Consumer Comment
Thu, March 20, 2008
Why did you file this? You did not explain anything, you merely typed in a bunch of words that, collectively, do not express anything other than confusion on your part and no wrong-doing by Phoenix.
NOTE TO MORONS: Just because you are not very bright is not a reason to file a libelous rip off report on a business. Use this service for REAL rip offs not to vent your ill-conceived complaints that result from your own incompetence.