Complaint Review: University Of Phoenix

What you should ask is how much dose each credit cost? Nevermind how many credits you may or may not have. How many credits are needed for the program? (This is provided in the enrollment agreement that has to be signed before you start) Also when you are filling out your financial aid information you do have to check "Yes I have read" many times before it will allow you to move forward. If you check it without reading it then that is a shame. It is very important information that is about financial aid. This information tells you that financial aid does not pay for withdrawn classes or non passing grades. Once you start a class and meet attendance you can withdraw from it but you will be responsible for the cost of the week or weeks you did attend. The bottom line is you should read ALL the paperwork you are filling out. If someone is rushing you then tell them to wait while you read it. Yes enrollment wants you to start but they all need to keep you happy. If you don't like that they are being pushy then ask to work with another enrollment counselor. Remeber this is about your education and you need to be fully informed.

This comment is directed to the individual who asked if we never felt the need to ask these questions during enrollment.

I am an ex-student of UoP. I attended for 2 nights, and realized what I was getting for the cost that I was getting into, and withdrew on that merit alone. Then I found out what the university was really about, and am now disputing the $650 I was charged for schooling that wasn't really schooling.

Let's get the bombshells out of the way first.

I asked my academic counselor if they were accredited for business / accounting, which is my major. She said they were Regionally accredited, and she added that regional accreditation was the highest possible accreditation a school could achieve.

http://www.nytimes.com/2007/02/11/education/11phoenix.html

That is an article from the New York Times. No, they're NOT accredit the way my counselor said. Sure, they're Regionally Accredited, but that's not the HIGHEST possible. That was a complete lie. The highest accreditation, according to the article, is from the Association to Advance Collegiate Schools of Business (AACSB).

This accreditation claim was the sole reason that I accepted UoP's offer. I wanted the most prestigious accreditation possible, and I was told that I was getting it. Bold faced, merciless, and cold. It's a clever lie, because it's a little bit difficult to show that they're "lying".

But, there it is (above).

For verification, here is the list of the schools accredited by the AACSB, on which you will not find UoP.

http://www.aacsb.edu/accreditation/accreditedmembers.asp


To the person who is "concerned".

It's not that we don't ask these questions. As students, we DO ask these questions, and time and time again, we are either outright lied to by the recruiting counselors, or we are given weasel answers.

As far as "what's the total cost of tuition", the dialog went something like this:

Me: "What's the cost of the tuition and all other expenses?"

Counselor: "Well, we have to see what your financial aid is going to be, and whether you're grant eligible, but your shortfall is going to be around $2500 (approximation)".

Me: "Right, that's every 6 months?"

C: "Yes"

Me: "What's the total cost, then?"

C: "Well, it's about $365 (approximation) per credit hour"

Me: "Ok, how many credit hours do I need?"

C: "We'll have to get your transcripts in. Here's a list of the classes we have for upper division, but you might not have to take all of them."

Me: ".....what's the cost without my transcripts coming in? How much is this going to cost me per year without any variables qualifying anything?"

C: "We'll have to see what your financial aid looks like."



And this is just an example. I eventually squeezed it out of here that it would ocme out to around $12,000 / year, according to the number she showed me, and she said I would probably, without any transcripts coming in, just going to upper division, be there for a little over 2 years.

I ran my own numbers, and I found that at the end of about 3 years, based on their schedule, I would owe more than $50,000.

While I was filling out the loan request for financial aid, I wasn't really given a chance to read anything. I was ordered around, "click here, click there, just press ok, you don't need to read that."

UoP thrives on rushing the students' decisions, because given time, anyone can sniff out a lie and catch a scam. It's when people are in a hurry that they're vulnerable. When you're pursuing your education, it MAY be somewhat logical, but it's largely an emotional event. You feel glad you're getting back in school, you feel like you're accomplishing something, and these people prey on that.

This isn't an institution of education, it's, unequivocally, without any doubt, a scam-shop diploma mill that sucks up every last dollar it can from its victims by lying, cheating, misinforming, and suckering them into a BS education that isn't even taken seriously in the business world (Intel won't even provide tuition reimbursement for their program - check the NY Times article above) because of its lack of prestige, lack of proper accreditation, baseless teaching methods, and incredibly unethical business practices...if you can call it a business.

Businesses usually provide a service or a product for money...these guys just provide a waste of time and a piece of paper.

Save yourself the trouble, time, and money - go buy some lined paper from the 99 cents store. It'll be more useful for you.

This comment is directed to the individual who asked if we never felt the need to ask these questions during enrollment.

I am an ex-student of UoP. I attended for 2 nights, and realized what I was getting for the cost that I was getting into, and withdrew on that merit alone. Then I found out what the university was really about, and am now disputing the $650 I was charged for schooling that wasn't really schooling.

Let's get the bombshells out of the way first.

I asked my academic counselor if they were accredited for business / accounting, which is my major. She said they were Regionally accredited, and she added that regional accreditation was the highest possible accreditation a school could achieve.

http://www.nytimes.com/2007/02/11/education/11phoenix.html

That is an article from the New York Times. No, they're NOT accredit the way my counselor said. Sure, they're Regionally Accredited, but that's not the HIGHEST possible. That was a complete lie. The highest accreditation, according to the article, is from the Association to Advance Collegiate Schools of Business (AACSB).

This accreditation claim was the sole reason that I accepted UoP's offer. I wanted the most prestigious accreditation possible, and I was told that I was getting it. Bold faced, merciless, and cold. It's a clever lie, because it's a little bit difficult to show that they're "lying".

But, there it is (above).

For verification, here is the list of the schools accredited by the AACSB, on which you will not find UoP.

http://www.aacsb.edu/accreditation/accreditedmembers.asp


To the person who is "concerned".

It's not that we don't ask these questions. As students, we DO ask these questions, and time and time again, we are either outright lied to by the recruiting counselors, or we are given weasel answers.

As far as "what's the total cost of tuition", the dialog went something like this:

Me: "What's the cost of the tuition and all other expenses?"

Counselor: "Well, we have to see what your financial aid is going to be, and whether you're grant eligible, but your shortfall is going to be around $2500 (approximation)".

Me: "Right, that's every 6 months?"

C: "Yes"

Me: "What's the total cost, then?"

C: "Well, it's about $365 (approximation) per credit hour"

Me: "Ok, how many credit hours do I need?"

C: "We'll have to get your transcripts in. Here's a list of the classes we have for upper division, but you might not have to take all of them."

Me: ".....what's the cost without my transcripts coming in? How much is this going to cost me per year without any variables qualifying anything?"

C: "We'll have to see what your financial aid looks like."



And this is just an example. I eventually squeezed it out of here that it would ocme out to around $12,000 / year, according to the number she showed me, and she said I would probably, without any transcripts coming in, just going to upper division, be there for a little over 2 years.

I ran my own numbers, and I found that at the end of about 3 years, based on their schedule, I would owe more than $50,000.

While I was filling out the loan request for financial aid, I wasn't really given a chance to read anything. I was ordered around, "click here, click there, just press ok, you don't need to read that."

UoP thrives on rushing the students' decisions, because given time, anyone can sniff out a lie and catch a scam. It's when people are in a hurry that they're vulnerable. When you're pursuing your education, it MAY be somewhat logical, but it's largely an emotional event. You feel glad you're getting back in school, you feel like you're accomplishing something, and these people prey on that.

This isn't an institution of education, it's, unequivocally, without any doubt, a scam-shop diploma mill that sucks up every last dollar it can from its victims by lying, cheating, misinforming, and suckering them into a BS education that isn't even taken seriously in the business world (Intel won't even provide tuition reimbursement for their program - check the NY Times article above) because of its lack of prestige, lack of proper accreditation, baseless teaching methods, and incredibly unethical business practices...if you can call it a business.

Businesses usually provide a service or a product for money...these guys just provide a waste of time and a piece of paper.

Save yourself the trouble, time, and money - go buy some lined paper from the 99 cents store. It'll be more useful for you.

This comment is directed to the individual who asked if we never felt the need to ask these questions during enrollment.

I am an ex-student of UoP. I attended for 2 nights, and realized what I was getting for the cost that I was getting into, and withdrew on that merit alone. Then I found out what the university was really about, and am now disputing the $650 I was charged for schooling that wasn't really schooling.

Let's get the bombshells out of the way first.

I asked my academic counselor if they were accredited for business / accounting, which is my major. She said they were Regionally accredited, and she added that regional accreditation was the highest possible accreditation a school could achieve.

http://www.nytimes.com/2007/02/11/education/11phoenix.html

That is an article from the New York Times. No, they're NOT accredit the way my counselor said. Sure, they're Regionally Accredited, but that's not the HIGHEST possible. That was a complete lie. The highest accreditation, according to the article, is from the Association to Advance Collegiate Schools of Business (AACSB).

This accreditation claim was the sole reason that I accepted UoP's offer. I wanted the most prestigious accreditation possible, and I was told that I was getting it. Bold faced, merciless, and cold. It's a clever lie, because it's a little bit difficult to show that they're "lying".

But, there it is (above).

For verification, here is the list of the schools accredited by the AACSB, on which you will not find UoP.

http://www.aacsb.edu/accreditation/accreditedmembers.asp


To the person who is "concerned".

It's not that we don't ask these questions. As students, we DO ask these questions, and time and time again, we are either outright lied to by the recruiting counselors, or we are given weasel answers.

As far as "what's the total cost of tuition", the dialog went something like this:

Me: "What's the cost of the tuition and all other expenses?"

Counselor: "Well, we have to see what your financial aid is going to be, and whether you're grant eligible, but your shortfall is going to be around $2500 (approximation)".

Me: "Right, that's every 6 months?"

C: "Yes"

Me: "What's the total cost, then?"

C: "Well, it's about $365 (approximation) per credit hour"

Me: "Ok, how many credit hours do I need?"

C: "We'll have to get your transcripts in. Here's a list of the classes we have for upper division, but you might not have to take all of them."

Me: ".....what's the cost without my transcripts coming in? How much is this going to cost me per year without any variables qualifying anything?"

C: "We'll have to see what your financial aid looks like."



And this is just an example. I eventually squeezed it out of here that it would ocme out to around $12,000 / year, according to the number she showed me, and she said I would probably, without any transcripts coming in, just going to upper division, be there for a little over 2 years.

I ran my own numbers, and I found that at the end of about 3 years, based on their schedule, I would owe more than $50,000.

While I was filling out the loan request for financial aid, I wasn't really given a chance to read anything. I was ordered around, "click here, click there, just press ok, you don't need to read that."

UoP thrives on rushing the students' decisions, because given time, anyone can sniff out a lie and catch a scam. It's when people are in a hurry that they're vulnerable. When you're pursuing your education, it MAY be somewhat logical, but it's largely an emotional event. You feel glad you're getting back in school, you feel like you're accomplishing something, and these people prey on that.

This isn't an institution of education, it's, unequivocally, without any doubt, a scam-shop diploma mill that sucks up every last dollar it can from its victims by lying, cheating, misinforming, and suckering them into a BS education that isn't even taken seriously in the business world (Intel won't even provide tuition reimbursement for their program - check the NY Times article above) because of its lack of prestige, lack of proper accreditation, baseless teaching methods, and incredibly unethical business practices...if you can call it a business.

Businesses usually provide a service or a product for money...these guys just provide a waste of time and a piece of paper.

Save yourself the trouble, time, and money - go buy some lined paper from the 99 cents store. It'll be more useful for you.

This comment is directed to the individual who asked if we never felt the need to ask these questions during enrollment.

I am an ex-student of UoP. I attended for 2 nights, and realized what I was getting for the cost that I was getting into, and withdrew on that merit alone. Then I found out what the university was really about, and am now disputing the $650 I was charged for schooling that wasn't really schooling.

Let's get the bombshells out of the way first.

I asked my academic counselor if they were accredited for business / accounting, which is my major. She said they were Regionally accredited, and she added that regional accreditation was the highest possible accreditation a school could achieve.

http://www.nytimes.com/2007/02/11/education/11phoenix.html

That is an article from the New York Times. No, they're NOT accredit the way my counselor said. Sure, they're Regionally Accredited, but that's not the HIGHEST possible. That was a complete lie. The highest accreditation, according to the article, is from the Association to Advance Collegiate Schools of Business (AACSB).

This accreditation claim was the sole reason that I accepted UoP's offer. I wanted the most prestigious accreditation possible, and I was told that I was getting it. Bold faced, merciless, and cold. It's a clever lie, because it's a little bit difficult to show that they're "lying".

But, there it is (above).

For verification, here is the list of the schools accredited by the AACSB, on which you will not find UoP.

http://www.aacsb.edu/accreditation/accreditedmembers.asp


To the person who is "concerned".

It's not that we don't ask these questions. As students, we DO ask these questions, and time and time again, we are either outright lied to by the recruiting counselors, or we are given weasel answers.

As far as "what's the total cost of tuition", the dialog went something like this:

Me: "What's the cost of the tuition and all other expenses?"

Counselor: "Well, we have to see what your financial aid is going to be, and whether you're grant eligible, but your shortfall is going to be around $2500 (approximation)".

Me: "Right, that's every 6 months?"

C: "Yes"

Me: "What's the total cost, then?"

C: "Well, it's about $365 (approximation) per credit hour"

Me: "Ok, how many credit hours do I need?"

C: "We'll have to get your transcripts in. Here's a list of the classes we have for upper division, but you might not have to take all of them."

Me: ".....what's the cost without my transcripts coming in? How much is this going to cost me per year without any variables qualifying anything?"

C: "We'll have to see what your financial aid looks like."



And this is just an example. I eventually squeezed it out of here that it would ocme out to around $12,000 / year, according to the number she showed me, and she said I would probably, without any transcripts coming in, just going to upper division, be there for a little over 2 years.

I ran my own numbers, and I found that at the end of about 3 years, based on their schedule, I would owe more than $50,000.

While I was filling out the loan request for financial aid, I wasn't really given a chance to read anything. I was ordered around, "click here, click there, just press ok, you don't need to read that."

UoP thrives on rushing the students' decisions, because given time, anyone can sniff out a lie and catch a scam. It's when people are in a hurry that they're vulnerable. When you're pursuing your education, it MAY be somewhat logical, but it's largely an emotional event. You feel glad you're getting back in school, you feel like you're accomplishing something, and these people prey on that.

This isn't an institution of education, it's, unequivocally, without any doubt, a scam-shop diploma mill that sucks up every last dollar it can from its victims by lying, cheating, misinforming, and suckering them into a BS education that isn't even taken seriously in the business world (Intel won't even provide tuition reimbursement for their program - check the NY Times article above) because of its lack of prestige, lack of proper accreditation, baseless teaching methods, and incredibly unethical business practices...if you can call it a business.

Businesses usually provide a service or a product for money...these guys just provide a waste of time and a piece of paper.

Save yourself the trouble, time, and money - go buy some lined paper from the 99 cents store. It'll be more useful for you.

I am concerned that you went through the entire enrollment process and never felt the need to ask any of these questions, and yet your first plan is to try to file a law suit. I enrolled in a progam at UOP and thought it was a great program. It worked great for my schedule and was pretty flexable for me. As to the enrollment process, I asked a lot of questions and my counselor was up front with me, but he did remind me why I was going back to school....he was pretty encouraging, especially since we were on the phone for about an hour.

I wonder, what did you think that you were doing when you were filling in the application? Or filling in the financial aid documents? How about when you faxed in the transcript request to get your old credits?

Hi,
I understand what you mean, I too started in April 2008 and was not told how much it was until I was already in there. I am going to finish the block I am in which ends in Oct. because I do not want to owe them any money so I am trying really hard to pass. I have already requested transcripts to transfer to a real university, if you decide to leave when the next block of classes shows up on your student website do not log into any of the classes because you will be liable for paying for them. I have already started the process of signing up for classes that start in Jan. At a local University, I am going to withdraw from UOP before I find myself owing thousands and thousands of dollars for a degree that is not worth anything.

I wish you and everyone else the best

Dana

Be carefull about your withdrawl because they will do whatever they can to charge you money. I know that from going to the school, if you withdrawl within the fiirst 15 DAYS from your first day of class, they (supposedly) will not be able to charge you for the class, however my class-mate tried to withdraw on the 16th day and was told she could not.
Further regarding your financial aid, TALK TO SOMEONE WITH THE GONVERNMENT NOW. I am attempting to withdraw currently for simular reasons, (see my report from NM posted 8/19). I am now speaking with the financial aid advisor, and she tells me that because I withdrew before the end of my financial aid period, that I have to send back my pell grant. Fair enough, but they're reporting a return of $118 to the government, then deducting 1170 from my account. When I ask her to explain this, she tells me that I didn't earn the financial aid, and although it is not fully being returned, I am being charged the amount UOP has determined that I didn't "earn". Isn't the Pell Grant given to you as a student to use as you need? As far as I've always known, you only return what the government request back due to dis-enrollment, so why is UOP keeping the money AND charging me for it???

Get the information you need, and be careful. You may have to take some more classess there just to disenroll without penalty, but do your research OR THEY WILL HURT YOU- BAD!!!

***To the previous consumer comment regarding UOP loosing a lawsuit- Do you know how to get information on this? I have been searching how to sue for these issues, and have yet to come up with an answer. I think I need this information. (((ROR redacted))) please contact if you can.***

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

If you haven't learned from the people on this site, I'll make it clearer for you. GET OUT NOW!!!!!! Don't let them tell you that you're already enrolled and you owe them all this money. Thats bull. If you withdraw before you take your finals, you should only have to pay a portion if any of the "tution" they charge you. They just lost a HUGH lawsuit with the Federal Government and the Department of Education. They are hurting so bad for money right now that they just want to scam as many people as they can so that they can get themselves on their feet. If I were you, I'd stop whatever classes I was taking right now and withdraw. Read my story. http://ripoffreport.com/reports/0/346/RipOff0346667.htm


They do not care about you, your education or your finances. They're crap.