Complaint Review: University Of Phoenix

I believe that you can get an education on line via the University of Phoenix. That being said, you absolutely CANNOT rely on their "instructors". Be very prepared to spend many more hours each week than the "only 10 or so" I was told would be needed at the time I initially signed up at UOP.

I have just completed the Associates in Business program and during the entire time I did not once have an instructor who could get a 'real' teaching job in a Bricks and Mortar University.

Additionally, my "finance counselor" changed at least 6 times during my involvement, each time with absolutely NO warning whatsoever.

Also, several of the "instructors" screwed up my grades and it was like pulling teeth to get them changed.

In one case, I could not get them to change an OBVIOUS grade mistake even though I provided a stack of emails from the instructor showing that she completely confused my grade on a major project with that of another student; I eventually just gave up because I had become so completely frustrated with the complete lack of cooperation from the University, including my (also ever-changing) academic advisor.

Dennis c
Villa Park, Illinois
U.S.A.