Complaint Review: University Of Phoenix- On-line Education

I have spent the last hour or so going over the large number of reports filed against on-line institutions. I can understand how frustrated one may become when what they think they have signed up for is changed or different then originally expected.

I graduated from a traditional four year university and find many similarities to the complaints listed. Finacial aid, faculty turn over, changing of courses, graduation almost a year later then expected. Dealing with a person face to face does have a certain advantage over having to make phone calls and sending emails. When I began my masters program at a traditional university I was working full-time and raising a child on my own. After one year I was burned out and dropped. A friend of mine told me about the University of Phoenix. I was very skeptical of the entire distance learning but took the following steps to ensure that a degree from UOP would not only be valid, but would allow me the opportunity to take my education farther. I offer this advice.

1. Ask about the institutions accrediting agencies and contact them. If they do not give you this information upfront take it as a warning sign. 2. Call your states department of education and ask if they accept a degree issued from the institution of your choice. If they do not, ask why. 3. Contact FAFSA to make sure they issue grants and loans to the institution. 4. Contact Human Resource Departments at different companies and tell them that you are thinking about attending this institution. Ask what a degree from them will do for you professionally and financially. Once you have all of your questions answered from professionals not affiliated with the institution, make your descion.

I graduated from UOP with a MAED. But, I made sure to check them out thoroughly first. Yes I will admit that there were times that I had a bump in the road. But, it was nothing that I had not encountered at the traditional school. I kept every email, fax, and US mail I recieved. I called the different advisors and let them know I was on top of my education. Distance learning is not the right path for all. I was lucky and had a great experience and got into my first choice doctorate program. My final piece of advice is to remember that it is your education and your money. If you don't feel right about something, investigate. it will save you disappointment and money in the longrun.

Keith
Central Falls, Rhode Island
U.S.A.