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  • Report:  #901177

Complaint Review: University of Phoenix

University of Phoenix Smoke and mirrors Phoenix, Arizona

  • Reported By:
    Not a Phoenix — Tempe Arizona United States of America
  • Submitted:
    Fri, June 22, 2012
  • Updated:
    Thu, July 05, 2012
  • University of Phoenix
    4615 E. Elwood Street
    Phoenix, Arizona
    United States of America
  • Phone:
  • Category:

I had the unfortunate experience of both attending and working at the University of Phoenix. As a student I recognized that the levels of teaching were very inconsistent. One class would have a very articulate and professional instructor and the next class would be the complete opposite. While I was attending school here, my advisor would send me updates telling me that my classes had changed or that we would have a different instructor. Finally one of our instructors tipped us off that many of the faculty members had taken teaching positions at Grand Canyon University or other universities. When the floodgates opened, they opened wide. Though faculty turnover is significant at the University of Phoenix, it pales in comparison to the staff turnover. Every week many of the enrollment, academic and financial advisors are shown the door. Some because they did not "recruit" enough new students. Others because they were singled out by the corrupt management at the school. In the department I worked in, there were so many discrepencies in the the way that employees were evaluated and how the work load was distributed. One of the academic advisors I used to work with shared with me the details of her managers unbelievable micromanagement and harrassment. Her manager Ernest Sears would always distribute his management responsibilities to his employees and then hold them accountable for work he was supposed to be doing. He is also well known for his womanizing at work and afterhours. The happiest day of my life was the day I transferred out of that department. Of course the University of Phoenix counts on being able to use smoke and mirrors to hide the deep seated problems that exist. They think that they can cover up the glaring lack of leadership and the fact that student enrollment continues it's downhill slide, but they can't. This is one "for profit" university that's all hat and no cowboy. I have happily moved on to another career field. For those who are reading the comments about University of Phoenix on this website, and contemplating attending school here, I have two words for you...Caveat Emptor. It's Latin for "let the buyer beware". In the highly competitive world of for profit universities, it really does pay for you to do your homework.

1 Updates & Rebuttals


University of Phoenix=FRAUD and Dis

Utah,
United States of America

UOP=Fraud and Discrimination

#2Consumer Comment

Thu, July 05, 2012

My brother completed all requirements for the Master's degree in education, including the teaching experience, when the University of Phoenix theives told him he wouldn't be earning his degree, nor would he be getting a refund.  My brother filed a lawsuit and his attorney told him UOP had many similar lawsuits filed against them. 

Due to UOP's legal team stalling and delaying, as all good lawyers do, my brother was left with two options: 1- get another loan, on top of the $20,000 he already paid to the UOP thieves, to continue the lawsuit or 2- drop the case.  Being a person with a mild mental disability and having worked more than full time for the past 2 years, trying to earn a master's degree, he had no income, dropped the suit and got a job. 

If you or anyone you know is currently involved in a lawsuit against these UOP thieves, I pray for your success.

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