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  • Report:  #1460060

Complaint Review: University Preparation

University Preparation SAT/ACT Scholastic Achievements multiple websites satacttesting.org/ universitycollegetesting.org/ satacttesting.org/ collegelevelexams.org/ staging.techwave.com/satact/ Refuse to accept returns and refund money; unauthorized recurring charges claremont california

  • Reported By:
    WILLIAM — Sykesville MD United States
  • Submitted:
    Sat, September 08, 2018
  • Updated:
    Sat, September 08, 2018

This business calls unsolicited and "sells" educational testing materials for SAT and ACT exams stating that you can return within 30 days and get your money back. However there are no return mail instructions and when you try to return the materials they either a) don't answer the phone or it has been disconnected, b)give you a fictitious PO Box or c) claim they've never received the materials back and ask for tracking information/proof and also then start adding a recurring fee of 69.95 per month on the credit card used for the initial purchase. There are at least 5 different PO boxes associated and multiple web sites and telephone numbers. There are reports of multiple people trying to return their materials within 30 days but the package is refused or the customer is intentionally told an incorrect mail address to purposefully have the goods not returned with the 30 day period. Business names that i've discovered that all are linked in this scam:

University Preparation (this is business name used to charge my credit card),

SAT/ACT Scholastic Achievements

College Level Exams

SAT/ACT Scholastic Achievement

Websites that i've found that all share the same 888 or 877 numbers and have the exact same website, product, price etc - (obviously a front to be able to route to different business, website addresses to avoid prosecution, lawsuits, etc.):

satacttesting.org/

universitycollegetesting.org/

satacttesting.org/ collegelevelexams.org/

staging.techwave.com/satact/ (address listed on this website is 1919 Austin Ct. Claremont, CA. 91711)

888-667-8431 888-611-8941 888-819-5105 (877) 365-7592 - number that is associated with 7 other reported scams on BBB just as i've described here There is also an article from San Diego Consumer Action Network where multiple other people have reported the exact same situation as i've described:

sandiegocan.org/2016/05/04/scam-alert-satact-scholastic-flunks-the-scam-test/ 

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