Complaint Review: UNIWAY of Columbia

At least a year ago I went to a sales representation at Uniway of Columbia.  They made their sercvices very attractive and I signed up.  They offered a prize for attending the  program, which was a "Gift Card" that was only useable at one company and offered only a few overpriced items,  I never found a use for the card.  They stated that they would save me one-half off of purchases and would furnish me with a catalog to peruse and select from.  I received no catalog.  I later decided to purchase three items through them and subsequently saved very little, expecially after paying shipping charges that they didn't mention were to be charged on purchases.  I had to demand that my step-daughter be allowed in the showroom to look at their in-house catalogs to select my purchases.  I ordered these items, two of which were readily available for order and told that the other item would have to wait until they had three items to order from the other company.  I selected another different side table from the same company as the other item.  I checked in with them a day after they had indicated that the items were to be delivered, since I hadn't heard from them as they had told me that they would do.  The items were there, but I had to arrange with a friend to pick them up and deliver them to me.  They wanted an outrageous delivery fee.  I haven't ordered anything else from them since.  A couple of months ago I received and 'annual' fee bill that I wasn't expecting.  I wasn't told that there was an annual fee, so I haven't paid it.

Last week I called them to cancel the services.  I was informed that I couldn't without paying the total amount due on the contract.  I told the woman that I wasn't going to pay it and wanted to cancel the service.  She became obnoxious and said that they would turn it over to a collection agency and report the default to the credit bureau.  I told her to go ahead that I wasn't paying anymore.  I've subsequently cancelled the account with my bank.

Seniors and anyone else, don't fall for their fast talking and high promising talk.  It's phoney!  It has been nothing but trouble and unnecessary and unaffordable expense for me.