Complaint Review: Primerica |Ripoff Report Verified Safe

*UPDATE: Ripoff Report re-evaluated Primerica Financial Services and finds that the company continues to offer a business opportunity that is well worth considering. Thru our experience with Primerica, we continue to find that they maintain a high level of commitment to treating consumers fairly and in most cases they have gone way beyond the call of good customer service. Since Primerica became a member of the Corporate Advocacy Business Remediation & Customer Satisfaction Program almost 2 years ago, Rip-off Report has continued to monitor Primerica and work closely with home office executives to resolve consumer and agent inquiries and concerns. Rip-off Report is pleased to report that Primerica continues to show outstanding commitment and dedication to respond and resolve issues promptly, many times going over and above the expectations of consumers and this website. To our knowledge Primerica has responded to all legitimate inquiries we have forwarded to them, and to inquiries the company has received directly. We at Rip-off Report believe that Primerica is a solid, reliable company that stands behind their agents and its products. If you think that becoming a Primerica representative or buying a Primerica product is right for you, we would urge you to give the company careful consideration.

===================== NOW TO THE ORIGINAL UPDATE THAT WAS FILED===================


Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..


*UPDATE Ripoff Report REVIEW:

EDitor's Comment: Primerica gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Primerica pledges to resolve complaints and address representative issues. For a long time this EDitor had concerns about Primerica because of the number of Reports about them. For many months Rip-off Report was looking into the company, even before they contacted us to resolve any issues and mostly misunderstandings being posted by competitors. With over 100,000 representatives and 6 million clients, Primerica is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints.

Rip-Off's investigation found such complaints, but importantly also found that Primerica is committed to resolving such complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Primerica has. Read our investigative Report and Primerica's commitment to 100% consumer satisfaction.

Primerica Financial Services www.primerica.com provides products and services through independent representatives. Primerica www.primerica.com has more than 100,000 licensed representatives who serve more than 6 million clients in the U.S., Canada, Puerto Rico, Spain and the United Kingdom. Through a Financial Needs Analysis www.primericafna.com, the company's representatives provide a snapshot of a family's financial picture and suggest a strategy for financial security via Primerica's products and services www.primericafinancialsolutions.com. Primerica's business opportunity is attractive to people from many different backgrounds, including women www.womeninprimerica.com, African-Americans www.primericaaalc.com, Hispanics www.primericalatino.com and young adults www.generationprimerica.com.

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Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== THE ORIGINAL REPORT THAT WAS FILED IS BELOW

===================== Primerica - Citicorp Mortgage Company - Citifinancial $.M.A.R.T Loan - biggest scam out there! - DON'T DO IT! ripoff Coppell Texas

If you are thinking of refinancing your current mortgage loan and are going through Primerica, Ciricorp, Cititrust, etc. PLEASE PLEASE PLEASE inquire to ensure you are NOT singing up for a $.M.A.R.T Loan. This loan is a huge ripoff, nothing more than a revolving credit, interest accruing daily, type of "loan". I found ou the hard way how deceptive they are - also the ridiculously high early payoff fees are criminal.

For example, when I refinanced in 2001, my loan amount was approximatley 50,250. Now, 5 years later, I'm sellin the home and have been told my payoff is $52,970! How can 5 years of paying nearly $500 monthly result in no reduction in principal AND alomst $3,000 more in fees?????

No one at Ciribank Trust can give me an explanation that makes any logical sense, and the "payment history" they send you is so convoluted that you throw your hands up in despair. I'm an accountant and can't make sense of it. Simply put, this company is out to take advantage of people that have had credit problems in the past, with a bogus stance of "helping you get out of debt faster". That is completley untrue, and they're legal pirates.

If I can help ONE person out there make the right decision and STAY AWAY from the $.M.A.R.T Loan program, the extra thousands I've paid on my house and this whole nightmare will be lessened a bit.

Susan Austin, Texas
U.S.A.

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