Complaint Review: UPS United Parcel Service

UPS has no THEIF PREVENTION WITHIN THE COMPANY... I bought a laptop from someone in Texas, had it shipped UPS to Louisiana and that is when it all started.  I bought a very expensive Laptop (Acer Aspire 6920) and had a few upgrades done to it like the Hard Drive and the Bluray DvD Player/Writer installed.  When I got it about 10 days later, It would not boot up to windows.  I called ups to file a claim and they said the shipper had to do this... I said ok I had them pickup the laptop 3 days later and ship it back to Texas.  I NEVER got a claim number for the return even though I asked for one several times and the one I did get was "you guessed it" NO GOOD.  So I called Claims and Damages and in the amount of 52 days later, finially I get an answer that it was shipped off for inspection.  Ok wait some more, 2 weeks later I was told it was sent back from inspection and then picked up again... Day 67, I call the shipper and find out that he no longer lives there and I have to start again... NOT GOOD, since I never got a good claim number I was only limited to the Tracking Number... Finally fedup with it all I ask UPS to just send it back to me... They did, now this part is in caps for a reason as you will see... I GET THE LAPTOP BACK AFTER 72 DAYS AND FIND OUT THAT THE 320 GIG 7,200 RPM HARD DRIVE/CADDY IS STOLEN, NOT ONLY THAT THE BLURAY DVD READ WRITE DVD DRIVE IS BROKEN WITH PEICES FALLING OUT OF THE BOX... OMG... I called Lost prevention and claims and every G**d**n person for 2 months telling UPS that they have a THEIF working for them and they can't even tell me which drive picked up the laptop for inspection... I never could get anyone to investigate this at UPS and finially had to except a claim for the first damages of $107.00 dollars.... the cost of the Hard Drive over that alone, Plus the DvD drive cost me over $200.00 dollars.  Does UPS CARE? Well to put it simply NO... I want everyone to know that if you ship anything with UPS that the likely hood of it getting LOST OR STOLEN IS HUGE!!!  UPS will not investigate its OWN G**d**n company and they make BILLIONS each year.  Do yourself a favor, don't use this shipping company as they do not care if its lost or stolen... YOU HAVE BEEN WARNED !!!