ups stopped delivery daily, deliver only every other day. This hurts my business Just because I dont live in the city. This is discrimination based on where I live. Used to get delivery every day, about a month ago it became every other day. montgomery al
I run a small business just south of Montgomery, Al. Up until about a month ago, I got delivery from UPS daily, as I order a lot of parts for my business. Now I only get delivery every other day, which is costing me money, as I cannot turn out the repairs as I used to because the parts are being delayed in Montgomery at the UPS location. Now I pay the same for delivery as the folks in the city, but I am not getting the same service. I consider this to be discrimination based on my address. I have two packages that arrived in Montgomery yesterday at 6:12pm. Those packages should have been delivered to me today, but they are sitting at the terminal in Montgomery because they only deliver every other day now. So I have to tell my customers that I cannot complete the repairs on thier equipment becase UPS will not deliver the parts like they used to. This is not right.
2 Updates & Rebuttals
james
ramer,United States
Protected class
#3Author of original report
Sat, September 16, 2023
I never claimed to be a "protected class", but if I pay the same for shipping as people in the city pay, but get a lower level of service, I still say that is discrimination. However you slice it, getting less value for money paid as another group of people is discriminatory practice. I am not trying to make this sound "more impressive or important" just stating facts. UPS is treating rural customers as second class citizens when is comes to sevices provided for money paid.
Rick
Rhode Island,United States
Not a Protected Class
#3Consumer Comment
Fri, September 15, 2023
Everybody always tries to throw "discrimination” (or "violation of Constitutional rights) into complaints to make them sound better. Well guess what, address/city is not a protected class. It is perfectly legal to discriminate against you for that.