Urban Florist Terrible flowers, even worse customer serice Vancouver British Columbia
This company is the pits.
The flowers were terrible and not at all what the website show, the price was is US dollars, and there was no gift card. When we called to complain it took hours to get to a real person. The only way was to use the website chat link.
They state "100% Satisfaction Guarantee" but what they mean is that they will tell you when you are satisfied. They offered to send new flowers(after hours put in trying to contact them and negotiating with several people) but the occaision had passed and I preferred a refund. Apparently MY satisfaction is not guaranteed as they flat out refused.
I wish I had read this site before I ordered. Do not order from this site if only because of the crappy customer service.
Tory
Kingston, Ontario
Canada
4 Updates & Rebuttals
Tanzola
Kingston,Ontario,
Canada
Update This company is a big scam
#5Author of original report
Mon, February 14, 2005
From the Vancouver Better Business Bureau:
Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2
General Information
Principal: Alif Somani, Owner
Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists
There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633
Give them a call.
Tanzola
Kingston,Ontario,
Canada
Update This company is a big scam
#5Author of original report
Mon, February 14, 2005
From the Vancouver Better Business Bureau:
Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2
General Information
Principal: Alif Somani, Owner
Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists
There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633
Give them a call.
Tanzola
Kingston,Ontario,
Canada
Update This company is a big scam
#5Author of original report
Mon, February 14, 2005
From the Vancouver Better Business Bureau:
Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2
General Information
Principal: Alif Somani, Owner
Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists
There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633
Give them a call.
Tanzola
Kingston,Ontario,
Canada
Update This company is a big scam
#5Author of original report
Mon, February 14, 2005
From the Vancouver Better Business Bureau:
Urban Florist
657 Moberly Rd
Vancouver, BC V5Z 4B2
General Information
Principal: Alif Somani, Owner
Additional Doing-Business-As Names:
Urban Flowers & Baskets
Artisan Florists
There are similar complaints on the net about Artisan Florist. This company is a big scam. From what I can tell the parent company is called Vancouver Flower Co. Bell canada lists their number : 604-677-8191 or 604-876-3633
Give them a call.