Complaint Review: urbanq.com

I placed an order with urbanq.com ,only beacause of their promises for rebates,or "q-bates' as they call them.I gave them my address for the billing and my parents' address for the shipping.i send a lot of my packages to their house because I am gone a lot and live in not such a great neighborhood.

Well,first of all ,it was sent to my home even though I gave them another address to ship it to.Then ,when I opened my box,it had someone else's invoice ,and not mine.

Well,I looked over these mistakes,and sent in my q-bates.Weeks ,went by and i never heard from them,so I emailed them.They told me that I didn't put some dumb code on the envelopes and I would not get my money back.

i emailed them again and told them that they made two mistakes with my order ,and if they weren't going to give me my rebates then I wanted to return all of the merchandise.They sent me an email back and told me that they would give me a one time courtesy rebate,but they couldn't tell me when it would come.

i placed the original order on March 22,2001.They told me in May 2001 in an email that i would get my rebate.I have not yet received it.I have emailed them MANY times.I have all of my emails saved.They keep sending me the same email telling me that I will get it.

When I mention the words "fraud" and "lawyers" ,my emails are ignored.

They are nothing but a ripoff.They owe me $254 ,which I am desperate to get.I only bought their overpriced jumk because i thought that it would be free in the longrun.Little did I know that they would rip me off completely.

Mary
Louisville, Kentucky