Urbanq ripoff ripoff business from hell - refuse to refund Internet
I placed an order with this company in April 2002, the items were not as pictured, so I mailed them back insured, they received the return and never applied the refund, after several e-mails, I was told that they were having problems with their refund software, would be a few weeks, finally I opted for store credit, place another order just to get my moneys worth as to I did not feel that they would ever issue a refund..
Well now the new order has not shipped and probably never will, they now say there is a delay in shipping orders.
They will not give me a telephone number to call they just keep sending the same form e-mails with the same information on them, so beware, do not order from this shabby company...............
Michelle
Warwick, New York
1 Updates & Rebuttals
Jane
Columbus,Ohio,
Call your credit card company for your refund!
#2Consumer Suggestion
Mon, June 24, 2002
I had the same problem - I returned some merchandise yet the company told me for WEEKS they could not locate the return. Finally they found it but could not issue a refund due to "software problems". I contacted my credit card company months after the fact on the advice of my friend and they have issued a credit to me and are pursuing the matter with urbanq. Call your CC company TODAY and explain to them you wish to dispute this charge!