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  • Report:  #442693

Complaint Review: US Airways

US Airways WORST AIRLINE AND WORST CUSTOMER SERVICE EVER Phoenix Arizona

  • Reported By:
    phoenix Arizona
  • Submitted:
    Sat, April 11, 2009
  • Updated:
    Sun, April 19, 2009
  • US Airways
    4000 Sky Harbor Circle
    Phoenix, Arizona
    U.S.A.
  • Phone:
  • Category:

I was pulled off the plane while waiting to depart and was told that I did not pay for my airfare even though I had a ticket and was already on the plane! After I was yanked off, I was then threatened that the plane was going to take off without me if I didn't pay (again). On top of that, they were extremely rude and told me to dispute it when I got back from the trip. Now I am in that process....

DO NOT FLY US AIRWAYS EVEN IF THE FLIGHT IS CHEAP...IT RUINED MY VACATION.

Home owner
phoenix, Arizona
U.S.A.

2 Updates & Rebuttals


Karl

Clovis,
New Mexico,
U.S.A.

Another Thought

#3Consumer Suggestion

Sun, April 19, 2009

How many times has anyone ever seen someone with a boarding pass and seat assignment tossed off a plane? I'm waiting for some sort of explanation.


Karl

Clovis,
New Mexico,
U.S.A.

Not Enough Information

#3Consumer Suggestion

Sun, April 12, 2009

This is an interesting story. Why did you get removed from the plane? Your "rip off report" doesn't provide enough information for anyone to draw any conclusions. If you are going to take time to submit a complaint then make it comprehensive.

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