Complaint Review: us bank national association

Went to use the mygiftcardsite.com mastercard at a local gas station and was declined for the purchase. I had the gift receipt and after a hour of trying to register this card I finally called the customer help line. Operator stated I used the card wrong and had to wait over 20 days to have the $$ reinstated on the card...the website is very misleading and really hard to navigate...this giftcard is a ripoff. They get your money and now I have to wait 20 days before I can try and use it again. Consumer rip off