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US BANK stole over 5000 dollars from me, refuses to assist only to get more money out of me! Ripoff Lawrence Kansas
I have been a loyal USbank customer for years. Yes I have had the occasional slip up and gone into the red. Most recently I have become overdrafted. Most banks if you compile a substantial amount of negative balance fees they will notify you, not let you spend anymore money or offer you a repayment plan. I emailed US bank to find someone that could help me out. Guess what... there is not a single person in the enitre US bank company that can offer me any help at all. Hmm. With a company this large there has got to be something that can be done... right? Yeah, there is. They will charge me 7 dollars a day, every day my account is in a negative balance. Once they are satisfied with the amount of money they have taken they will then charge off the account, send it to a little company called chex systems (which allows you to not get another checking account anywhere) and then send it to a collections agency.
I have three options The first is mentioned above, let them charge the heck out of me and then screw me. My next is option is to let my paycheck get deposited into my account so they can take the whole thing and I can still be in the negative. Thus only lowering my balance a little bit, and screwing me royally for my bills which will get me evicted, starved and frozen to death.
My last option is to find a way to make them change for the consumer. They say they are here for the customer but they are only here for the customer's money. They are crooks and need to be brought to justice. If anyone has the power to check their practices and bring some resolution to their scams that would be greatly appreciated. I have had many instances with them where they have royally screwed me and there was nothing I could do about it. They actually stole 80 dollars cash from me and I had a witness. They did not care and neither did the better business bureau. I have a million cheat stories from them so ask and I will tell you more. This will not be the only place I report them but it is a start. I want to bring them down! By the way the Link at the bottom is not the right one, the request to add a link is screwy so if anyone reads this please create a link for us bank and add it to my report. Thank you!
s
Daniel
Lawrence, Kansas
U.S.A.
4 Updates & Rebuttals
Derrick
Beaverton,Oregon,
U.S.A.
Specifically what did they do?
#5UPDATE Employee
Mon, August 11, 2008
From this report I am having a hard time finding out your specific concern. It seems as though you were unhappy with their policy on overdraft fees. Is that correct? Would you say that you were upset at them for taking your money, or would it be more accurate that you were upset that you overdrew your account?
You also make accusations of them stealing money from you. How did this happen? Was it in an actual branch where you gave money to a teller and they simply did not deposit the money? I would highly suggest you brining this to the attention of the branch manager and/or local law enforcement, as any form of stealing is a crime. Or by steal did you mean assess fees which you felt were inordinatly large? I'd remind you that when you opened your account you deposited money in exchange for their safekeeping, possible interest, convenience, and many other benefits. In exchange they expected several things from you: positive balances, possible limits on number of withdraws, and fees in the event that you did not keep your end of the bargain.
I would guess (and I'm pretty confident that my guess would be correct) that when you slept at night your money was kept safe. When any interest paymets were due (where applicable) interest payments were made. When you slid your debit/credit card at the store, it was honored. And when you needed cash at 4am in the middle of no where, the ATM honored your transactions.
Banks are pretty solid at keeping their end of the bargain, but as soon as a customer breaks their end of the deal the bank turns into an evil, money grubbing, fee assessing machine. If I may suggest, play by the rules of the company, or don't play with that company.
David
Las Vegas,Nevada,
U.S.A.
You wanted a free loan?
#5Consumer Suggestion
Mon, August 11, 2008
All banks make their money the same exact way... fees and spread. Fees they charge for service charges, overdrafts, etc., and spread on loans over the bank rate.
You have two options when you are in need of money. You can take out a loan or you can overdraw your account. Both cost you money. You used the BANK's money to pay your bills when you spent more than what was in your account. If you needed gas in your car, your car would be left at the gas station without any gas in it until you got paid again... or you could use the overdraft option to fill your tank and go to work. Guess what... you can't borrow money for free. And if you don't pay back the bank's money, you pay for the use of the money until it's paid off.
US Bank is an excellent institution with almost 150 years history. US Bank offers overdraft protection credit lines, credit cards that can be used for overdraft protection and even checking account advance "payday loans" attached to your account if you have direct deposit up to $500 at rates far below payday loan places. There are numerous opportunities to protect yourself from overdraft... but the best is to keep good records and be responsible with your money.
My advice if you're paying the daily overdraft fees is to go get a short term loan somewhere to pay off your account balance.. it'll be cheaper than paying $7/day for each day you use the bank's money to pay your personal expenses. And it will avoid you not being able to open another account at another bank due to account abuse issues.
Bottom line, your issue would have been the same no matter the bank you use. That's an absolute fact. US Bank is one of a few banks that have free checking accounts that don't have service fees or statement fees or require direct deposit to be free. But it's only free as long as you are a responsible customer. If you use the bank's money, expect to pay the fees that were given to you with your account packet when you opened your checking account.
John
Califon,New Jersey,
U.S.A.
So what's the ripoff?
#5Consumer Comment
Sat, August 02, 2008
other than you stealing their money by spending with wreckless abandon? Did you call the police on the thief? I'm sure you did since you state they 'stole over 5000 dollars from me' right?
I Am The Law
Cincinnati,Ohio,
U.S.A.
You incriminated yourself.
#5Consumer Suggestion
Fri, August 01, 2008
You just admitted you overdrew. US Bank makes you sign a document when you open the account stating that you agree to the terms and conditions of the account. This includes fee information. Obviously, no one likes fees. I understand that. But, you have to understand this from the bank's perspective. Without overdraft fees every customer would constantly leave their account in a negative status causing the bank to become unstable. Not something you'd want, I'm sure. My advice is to use cash only or just open a savings account and operate with that.