US BEEF Coastal Gourmet Food, Inc. If it is real company or not, Internet
One sales person was sitting in his car around 5:40pm and parking on the street. When he saw my husband came back to home, he told my husband that he only had one box left. no more. If he can sell this one, he can go home. Then, my husband paid him.
When we opened the box, and opened 3 bags. We realized that many of them were hard to chew. We started to concern the quality. Then, I went to their website, found the phone number, left many many times messages, also called their CA local distributor (Coastal Gourmet Food, Inc.), also the sales person's phone. As of now, it has been 6 days, no one called me back.
I kept trying to contact them and did not decide to STOP the payment. I just told my bank to add the condition. However, my bank did not take its responsibility to do that. The check has been cashed!!!!
All of these customer phone lines have NEVER been picked up by any alive person!!!!
6 Updates & Rebuttals
Ownership Team
Gaithersburg,Maryland,
United States of America
U.S. Beef apologizes for your difficulty contacting customer service
#7REBUTTAL Owner of company
Fri, June 17, 2011
U.S. Beef wants all its customers to be completely satisfied. We sincerely apologize for your difficulty contacting our customer service department when you had an issue. It should have not have taken six days. In an effort to avoid any issue like this occurring again in the future,we have centralized and streamlined our customer service department and ownership is copied on every customer inquiry. We would love the opportunity to make this right with you by delivering to you a fresh set of product. Please contact us at 888.987.2333 so we can make this right today.
mr rik
miami,Florida,
USA
Never buy meat
#7Consumer Comment
Fri, May 27, 2011
door to door!
smk2011
United States of AmericaDo Not Fall For US Beef's Sales Pitch
#7Consumer Comment
Thu, May 26, 2011
We live in the Milwaukee area; my wife and I were outside doing yardwork when the US Beef truck pulled up. The guy was very nice. He comes over and starts chatting with us and then says how it's late in the day on a Friday and he needs to empty his truck before the weekend. Just because he doesn't want to see his products go to waste, he's going to give us a case of steaks, under the premise that hopefully we'll like them and then order more in the future. I asked if there were any strings attached, which of course he says No Way. Before we know it he has pulled a case of beef AND a case of chicken off the truck and then unpacks them on our patio so there are packages of meat strewn about. He then packs them back up and leaves them on our picnic table, and says, "I'm just going to run to the truck to get an invoice, I'll be right back." I said to hang on a minute, what happened to the free case of beef? He replied, "Yes, I'm giving you a free case, when when you buy one.... like I said this stuff has to go so I'm hooking you up and giving you a case." I then found out this "deal" was going to cost $329. I told him we were not interested. He was not going to take no for an answer. His pitch began getting more high pressure. It started to get uncomfortable as he asked over and over if we would just try it this one time because he really needed us to help him out and this is such a great deal. He finally left with his products, without incident. I came inside and googled US Beef and was not surprised to see the top search result come up from.... you guessed it.... ripoffreport.com. Guys, don't fall for these high pressure, bait-and-switch tactics. Stand your ground and say no thanks.
Robert
Irvine,California,
U.S.A.
Note to self..
#7Consumer Comment
Thu, March 03, 2011
Things to NEVER buy from some person out of the back of their truck or car
Speakers..CHECK
Leather Jackets..CHECK.
Jewlery..CHECK.
Meat Products...CHECK.
Cory
San Antonio,Texas,
U.S.A.
Rule #1
#7Consumer Suggestion
Thu, March 03, 2011
Don't buy ANYTHING in a parking lot or on the street. There are numerous posts on this site about people getting ripped off by buying; meat, beef, JACKETS, SPEAKERS, CDs, DVDs, pets, jewelry, and whatever else they're peddling on the street these days.
Susan
This City,Illinois,
USA
You get what you pay for
#7Consumer Comment
Thu, March 03, 2011
You get what you pay for. You bought meat from a guy in a parking lot.
You are lucky the meat was only "hard to chew" and didn't give you food poisoning.
Next time you want to buy discounted meat in a parking lot. Ask for permits, USDA and health department permits would be a good place to start.