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US Buildings Systems Corporation Marc Andrews,, US Buildings Sys Corp of Tempe Arizona 404 W. Broadway Rd. Ste 201, Tempe Arizona 85282 1-800-463-6062 promised I could get a building permit to build over my old slab, be grandfathered in. Did not happen. Deerfield Beach, Florida
Spoke w/Marc Adrewsempe Arizona Office, he "absolutely" guaranteed me I could use my old cement slab and be grandfathered in when I got my 16x16 garage. I charged $3000 cc, I found out a few days later that the City of Des Moines whould not give me a permit to build on my slab (too old). I got this in writing from the Permit office, faxed it to Mr. Ralph Kain in the Florida office. He said he never rec'd it, did not receive my canx notce. I refaxed. I called Kain over and over and over. He would not return my call. When I finally did get hold of him I told him the following" I attempted to use steel beams , the City would not approve it. My contractor came over and refused to put steel beems down for me & also measured my car. It is 17 feet long. I could not use what was sold. I told all of this to Kain, he would not talk to me. I asked for a bigger garage, at the same price, he would not even talk to me any longer.
I was made numerous promises - in order to get my cc # - US buidings will not talk to me, will not follow up with any requests - it is like they don't have to, they already have my 3000. I cannot afford a $3000.00 cement slab plus a $6000.00 garage (1/2 now and 1/2 on delivery). I told Kain this also, he would discuss nothing with me. He didn't have to - he had my money. Can you help? Thankyou in advance.
1 Updates & Rebuttals
Unhappy in Missouri
Holden,Missouri,
United States of America
Better Business Bureau
#2Consumer Comment
Sun, August 05, 2012
I found a complaint filed with the Better Business Bureau to be very helpful. It was the only way I could get the company to respond and give my money back. You can go on line to file the complaint. Give a very detailed report about happened: who you talked to, when, what they said, and what you them to do to fix the issue.
They also don't like these reports on Ripoff.com so this is very helpful. Don't give up. Keep at them. You can also call your local and state representitives. I'm sure they would love to hear how you have been ripped off. This is a large organization which systematically practices unethical business practices for the purpose of stealing money. I have serious doubts that the buildings exist.
I believe there is a class action lawsuit in Florida and Arizona too. US Buildings - Cavalier Buildings all the same! Good luck to you and don't give up!