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US Career Institute Destroyed My Credit Rating -- Stay Away!!! Internet
Two years ago, I was lured by a US Career Institute recruitment representative through email and phone. The ocean of emails and the calls I received in both mobile, home and work place made me enroll in their Medical Billings Specialist program. I did well in their quizzes, until I realized, based on my research of employment rate of medical billings specialist, and several online community forum partners who were also ripped off by US Career Institute, that my hardship was just going nowhere and I was just wasting my time. In reality and in truth, there is no employment for these kinds of programs -- especially as these are acquired online, to say the least.
I called the Student Help Desk several times within a given period and spoke with them about my withdrawal to the program. All I received were harassment and intimidation. They wanted me to pay in full regardless of my decision to withdraw, and I was threatened to be sued, my account forwarded to collection agency, and so much more. The absurdity of their customer care is beyond compare!
When I registered with USCI, their documents said 100% guarantee, and no commitment is required. I did not even provide my SSN because it was not compulsory, anyway. How can you trust a company whose website is not even secure?
Lately, I accessed my credit report and found out that it has been completely destroyed by US Career Institute. It stated that I had an unpaid $500+.
I am nothing now -- I lost everything and gained nothing. No more opportunities for me because of US Career Institute. I am sure they are totally happy about this. :(
I am now making an agreement with an agency to deal with the mess that they have created in my credit rating. I will not communicate with them. I have completely shut down my numbers with them. I will just settle the account obligation according to the arrangement made by my agency. I am also discussing the matter with my state's Attorney General's office. As soon as everything has been done, I am mailing back all the papers that they sent me (although I paid for those trash).
I am reporting this to ripoffreport.com in order to educate all other potential victims to be very careful in their commitment with US Career Institute. Please DO NOT be another victim, and don't allow this ripoff to mess up with the credit rating that will take all your opportunities away. I commit to have this discussed with all concerned in order to prevent any other forms of ripoff by US Career Institute. This company should end it evil deeds!
2 Updates & Rebuttals
victim24
Greenville,North Carolina,
United States of America
Response to Leslie: Don't divert the issue
#3Author of original report
Sat, August 11, 2012
My dear Leslie, how can you be so glad to know that my credit rating was ruined by your company? And what "contact the school so we can look at your particular student history and the enrollment agreement you signed to better answer your concerns" are you talking about? I have done it countless times. I have already exhausted all of my efforts to prevent this from happening. Your Student Helpdesk never entertained and treated me as a customer.
US Career Institute only preoccupied itself with mailing assignments while receiving payments. During the last few months, all messages that I received from your helpdesk is "we have already forwarded your account to the collection agency. If you have any concerns about payments, just contact them." Then they would hang up the phone. You are aware of the behaviors of your Student helpdesk and other departments dealing with customers because you are recording the conversations "for quality and training purposes."
Leslie, please do not redirect the issue by throwing data and statistics about how you lure people and run your business because that's totally out of context. I came to this site and shared my story because I am a victim of getting "associated" with US Career Institute at one point in my life. Now I am totally nothing, and nowhere to go. You took my credit rating away and I will suffer this for the next 7 years!
Leslie
USAUSCI Response and Clarification
#3UPDATE Employee
Wed, August 08, 2012
We are glad to have the opportunity to discuss your concerns. First and foremost, I urge you to contact the school so we can look at your particular student history and the enrollment agreement you signed to better answer your concerns.
To clarify the enrollment process: All U.S. Career Institute (USCI) enrollments are made through the prospective students decision to contact the school and to enroll in the school. USCI Prospective students respond to our advertising, and based on the information they receive, they decide whether to enroll. Upon enrollment, prospective students are provided with an enrollment agreement. The agreement clearly outlines the schools tuition and refund policy.
We rely on government statistics to help us determine the demand for trained employees in the fields for which we have courses. Please refer to the U.S. Department of Labors Bureau of Labor Statistics website (http://www.bls.gov/ooh/office-and-administrative-support/financial-clerks.htm#tab-6). As stated on this webpage, Employment of billing and posting clerks is projected to grow 20 percent. Job growth will be particularly strong for those in medical billing because increased demand for healthcare services will require more of these workers. Furthermore, under Job Prospects on this page, you can elect to view the spreadsheet for Employment by Industry. When viewing the Health care industry (code 621-30 found directly under 62000), it shows a 23.2% increase in employment in the medical billing field, which is defined by the BLS as faster than average growth compared to all industries. When compared to the average 14.3% employment increase projected for all occupations, it is clear medical billing is a growing occupation.
From the content of your post, it sounds like you may not have worked with our graduate counselors in your job search. USCI has many successful graduates working in the field. As part of its service to graduates, USCI provides graduate counseling that assists students with their job search skills. We guide you in preparing your resume, marketing your services, networking skills, etc.