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  • Report:  #1296113

Complaint Review: Direct Expresd

US Direct Express Can't get through to customer service Internet

  • Reported By:
    Gerri — New York New York USA
  • Submitted:
    Sun, March 27, 2016
  • Updated:
    Sun, March 27, 2016

My US Direct Express card was scammed today. I tried calling and reporting the transaction but could not get through to customer service. I kept getting hung up on because they were pretending that they couldn't hear Mr, then they blocked my number.

What happened was I used my card at a 7-11 convenience store and 4 hours later my number was used to get money from an ATM without my card at a location 5 miles away from me, when I tried to report it I couldn't.

 

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