Complaint Review: US Direct Express - Government Debit Card

I mainly got this card to avoid check cashing fees and be able to pay my bills online. Plus buy some groceries. Well, I "had" $34.17 left on my card. But my card was denied!!! Not only they denied it. They also put a "pending cash purchase" of my $34. So I only have .17 cents on my card!!! US Direct Express said it would be "released" in 3 to 5 business days. It's been 3 business days now. Nothing!!!! I am thankful this that didn't happen on one or all my utility bills. But yet I am worried that may still happen. And in order for "me" make sure that it don't.  I'll be closing my account on this card soon. I have no trust in them anymore!!!