Complaint Review: US directexpress

hi, ive been awaraded my ssi since 1/7/2013 i moved from the address they have on file,mind you im not originally from ny so when i found out my cases had been approved later in the month while sitting in the ssa office, a ssa  personal called us directexpress to give them my new address and this is where the BS started!they asked for all my imformation and beacause i did not say ny ny they then stated that i had to fax all my documents i did this and they keep saying that they did not recive it PLEASE note that my phone is no longer working due to this harrasment, so if there is a lawyer that will handle this case please contact me through my email. i just faxed everything again today only to be told as ive been told since (it will take 48 bussiness hrs to proccess the fax ut i know that they will only tell me they did not get it tommorow im going to fax it again FROM SSA OFFICE so as to have More proof!! and i hope whom ever the lawyer is,  knows not to charge me for anything GET THESE&*%^$%