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  • Report:  #1209527

Complaint Review: us financial resources

us financial resources called and told us we had been approved for a grant, charged us 3.87, then $19.99 for ?? Pleasant Drove Utah

  • Reported By:
    bird — Greenwood Indiana
  • Submitted:
    Mon, February 16, 2015
  • Updated:
    Mon, February 16, 2015
  • us financial resources
    461 E 1000 S Suite B
    Pleasant Drove, Utah
    USA
  • Phone:
    8552061600
  • Category:

We received a phone call from usfinancialresources.com stating that we had been preapproved for a home improvement grant.  My husband has been online searching for grants to help us with our home projects, so he thought this was a legit thing. 

After asking what I thought were all the Right questions to be sure this wasn't some sort of scam, we agreed to thier 10 day trial for only $3.87...but was not informed that there would be a $59.99 charge on the 11th day.  

We were also Not informed that there would be a second charge immediately on our account for $19.99, this came out as My Credit Harbor.  No clue what that even is, because when you search for it nothing comes up except credit help sites.

When I try to go the support email he gave me, it was unable to locate.  I tried calling to cancel, within thier stated hours of opporation, and got a voice mail.

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