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  • Report:  #906680

Complaint Review: US Health Advisors

US Health Advisors US Health Group US Health Advisors Sold Me A Horrible Health Insurance Policy Internet, Texas

  • Reported By:
    Michael — Dallas Texas U.S.A.
  • Submitted:
    Wed, July 04, 2012
  • Updated:
    Wed, July 25, 2012

I had a major medical plan that was expensive but comprehensive.  I was contacted by US Health Advisors, told that their plan was better and cheaper and had an A plus rating.  I had to pay an application fee which I never had to do before.  Then when my wife was hospitalized we found the US Health plan was full of holes and was NOT major medical.  We are out of pocket over $50,000.  Now my wife is uninsurable and we can't cancel the plan.  I did my research too late--I now find out that US Health has a B-- rating, not A plus!  Buyer beware! 

1 Updates & Rebuttals


Ken Rosenberg

Plano,
Texas,
United States of America

This Complaint is Completely Erroneous

#2UPDATE Employee

Wed, July 25, 2012

Here are the facts regarding this complaint-

The hospital bill was $45,513.57.  Because it was in network the bill was repriced at $9,287 ($36,226.57 discount)

The doctor bill was $2141.  In network repricing $885 (discounted $1256)

The date of the service was April 25 and claims were processed on May 15 (3 weeks total to process)

The client selected a plan with a $9,000 deductible and a 70/30 co-insurance.

The clients total obligation based on these charges was slightly in excess of $9,000

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