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  • Report:  #1467990

Complaint Review: US Jewelry Liquidation-MultiAuction Services

US Jewelry Liquidation-MultiAuction Services Diamond earrings not worth what the company said was the replacement value. Commerce California

  • Reported By:
    sbjewel — United States
  • Submitted:
    Fri, November 23, 2018
  • Updated:
    Sat, November 24, 2018

I bid on a pair of earrrings on this companies online auction website. Next to the photo for the earring they indicated on their report that the replacement value of the earrrings were $43,950.00.The report was Atlantis Pre-Auction Report, Jewlery Grading and Valuation Services.

Based on the fact that the earrings were worht this much I bid and 'won' the bid paying $11,693.50.

When I received the earring they did not 'sparkle' like diamonds should so I got them appraised. The appraisal from the Gemological Laboratory Services in Los Angels, which was done by a Graduate Gemologist (GIA) came back with a value of $9,750.00 !!! that is why they did not sparkle, the quality was NOT what was listed.

 I contacted Multi Auction Services when I received the earring and they never replied with information on how to send the earrings back. I contacted my credit card company to help me but after three months, they said there was nothing they could do to help me and I had to pay for the earrrings plus interest!

I would like to return the earrings and get my  money back!

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