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  • Report:  #99371

Complaint Review: Us Mail Order Exchange

Us Mail Order Exchange, Inc. rip-off! They charged my charge card after I sent several e-mails asking to cancel my order. I never received the merchandice. Champlain New York

  • Reported By:
    bowling green Kentucky
  • Submitted:
    Sun, July 18, 2004
  • Updated:
    Sun, July 18, 2004
  • Us Mail Order Exchange
    Po Box 3637
    Champlain, New York
    U.S.A.
  • Phone:
    514-344-4594
  • Category:

I ordered a bra in Feb. of this year from US Mail Order Exchange. In May I received a letter stating that it would not be shipped until Nov., that is 9 months after I placed the order. When I called the number to cancel my order I was put on hold for 30 min.

I finally hung up without ever speaking to anyone. When my phone bill came in I had a charge of $45.00 for that phone call (it was a Canada #). I had to pay the bill or have my phone disconnected. I sent them several e-mails asking to cancel my order, then over a month ago they charged $22.45 to my charge card and I still have never received the bra. This is the biggest rip-off I've ever seen.

Lisa
bowling green, Kentucky
U.S.A.

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