Complaint Review: US MAIL ORDER EXCHANGE

I ORDERED (1) CLEARVUE SUPER BOOSTER INDOOR MINI-DISH TV/FM ANTENNA ON 2/18/2004, I HAD NOT RECEIVED IT AFTER 2 MONTHS HAD GONE BY SO I CALLED THEM, I WAS TOLD IT WAS ON BACK-ORDER AND SHOULD SHIP BY MAY 1ST, I CALLED AGAIN ON 6/8/2004 AND WAS TOLD IT WAS STILL ON BACK-ORDER, I TOLD THEM I WANTED MY MONEY REFUNDED, THE OPERATOR SAID THEY ONLY REFUND AT THE END OF THE MONTH.

WHEN I DID NOT RECEIVE MY REFUND BY THE END OF JULY I TRIED TO CALL THE COMPANY AGAIN AND ALL I GOT WAS A BUSY SIGNAL, I TRIED THE WEB SITE AND IT SAYS "THE ONLINE STORE IS CLOSED" IT IS NOW 9/21/04 AND IT STILL RINGS INTO A BUSY. THIS COMPANY NEEDS TO BE INVESTIGATED.

Richard
Billings, Montana
U.S.A.