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  • Report:  #1193467

Complaint Review: US Passport Online

US Passport Online Send payment and they called back next day informing me they would send information. . Palm Beach Gardens, Florida 33403 Internet

  • Reported By:
    Walter — Seattle Washington
  • Submitted:
    Sat, December 06, 2014
  • Updated:
    Sat, December 06, 2014

I waited several weeks and after not hearing from them, I went drove to US Passport office (US Govt). I asked my credit card company AMEX to cancel charge but US Passport Online then claimed I waited more than 30 days. This was after I waited for them to respond all along. It was "their" delay...which jeopardized my trip overseas

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