US Resellers ripoff Scottsdale Arizona
I purchased this software online versus a CD. It took them 3 weeks to send me the site to download, it wont download, it wont take my password they assigned. They promised if you downloaded online versus cd, they setup a free website for you.
The website they set up doesnt work. They also promised contacts, now they are saying they are working on getting contacts. The software has many bugs in it and you cant get it to open. My website doesnt work, when I contacted their customer service for a refund, it took them 2 weeks to answer then said they were in the process of hiring a company to handle refunds? That was 4 weeks ago.
Its now been 2 months since I asked for a refund and I received a nasty email from their customer service when I wrote as to what was going on with my refund. As of today, 4/13/03, 3 months after purchasing this and 2 months after asking for a refund, they now wont answer at all. You cant call them, they dont answer.
I am reporting them to BBB and I am also filing suit against them for illegal business practices since I am a lawyer by trade.
STAY AWAY FROM THIS SOFTWARE, YOU CANT MAKE ANY MONEY BECAUSE IT DOESNT WORK!!!!!
Diane
South Park, Pennsylvania
U.S.A.
11 Updates & Rebuttals
Jair
Houston,Texas,
U.S.A.
also been a foolish victim ..A TOTAL SCAM!!!!
#12REBUTTAL Individual responds
Fri, June 20, 2003
I have also been a foolish victim of this web site. Please let me know what happens with the law case that you have filed.
They took one week to finally let me know that I was setup to use the website. which by the way was extremely poor and with almost no information at all.
No contact numbers, address, names..nothing! I sent them an e-mail requestung my refund and they answered me right the next day....wow...BUT, they just e-mailed me back to tell me that I needed to e-mail somebody else! I did and so far nothing has happened!!!
I have sent them 5 e-mails and nothing. I paid 79 dollars and I really want to take this "company" down!
Please include me in the case.....DO NOT BUY ANY OF THIS STUFF!
Jair
Houston,Texas,
U.S.A.
also been a foolish victim ..A TOTAL SCAM!!!!
#12REBUTTAL Individual responds
Fri, June 20, 2003
I have also been a foolish victim of this web site. Please let me know what happens with the law case that you have filed.
They took one week to finally let me know that I was setup to use the website. which by the way was extremely poor and with almost no information at all.
No contact numbers, address, names..nothing! I sent them an e-mail requestung my refund and they answered me right the next day....wow...BUT, they just e-mailed me back to tell me that I needed to e-mail somebody else! I did and so far nothing has happened!!!
I have sent them 5 e-mails and nothing. I paid 79 dollars and I really want to take this "company" down!
Please include me in the case.....DO NOT BUY ANY OF THIS STUFF!
Jair
Houston,Texas,
U.S.A.
also been a foolish victim ..A TOTAL SCAM!!!!
#12REBUTTAL Individual responds
Fri, June 20, 2003
I have also been a foolish victim of this web site. Please let me know what happens with the law case that you have filed.
They took one week to finally let me know that I was setup to use the website. which by the way was extremely poor and with almost no information at all.
No contact numbers, address, names..nothing! I sent them an e-mail requestung my refund and they answered me right the next day....wow...BUT, they just e-mailed me back to tell me that I needed to e-mail somebody else! I did and so far nothing has happened!!!
I have sent them 5 e-mails and nothing. I paid 79 dollars and I really want to take this "company" down!
Please include me in the case.....DO NOT BUY ANY OF THIS STUFF!
Diane
South Park,Pennsylvania,
U.S.A.
UPDATE TO US RESELLER RIP-OFF
#12Author of original report
Wed, May 28, 2003
FOR THOSE OF YOU WHO EMAILED ME REGARDING LEGAL ACTION, LET ME TELL YOU WHERE I AM REGARDING THIS SITUATION. I FILED A COMPLAINT WITH THE BBB, THEY INTURN SENT A LETTER TO US RESELLERS ASKING THEM TO RESPOND TO THE COMPLAINT. THEY HAVE 30 DAYS WHICH ENDED 5/27/03.
5 DAYS BEFORE THE END DATE, THE BBB SENT ME AN EMAIL SUGGESTING THAT I FILE A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE IN PHOENIX AZ BECAUSE THE BBB HAS ON NUMEROUS OCCASIONS SENT THIS COMPANY COMPLAINT LETTERS AND TO DATE THEY HAVE NEVER RESPONDED TO ANY OF THEM. I CONTACTED THE AG OFFICE VIA THEIR WEBSITE AND OBTAINED A COMPLAINT FORM.
I WAS NOTIFIED BY THEM TODAY THAT THEY ARE PURSUING THIS MATTER SINCE THERE HAS BEEN A NUMBER OF COMPLAINTS FILED AGAINST US RESELLERS. THEIR INVESTIGATION TAKES 30 DAYS OR LESS TO COMPLETE.
DEPENDING ON WHAT THE OUTCOME IS OF THEIR INVESTIGATION, AND WHAT ACTION THEY CAN OR CANNOT TAKE, I WILL DETERMINE AT THAT TIME WHETHER OR NOT TO FILE LEGAL ACTION. MY CONCERN AT THIS TIME IS, ALL THE INFO THIS COMPANY PROVIDES REGARDING THE BUSINESS IS FALSE, INCLUDING THEIR PHONE # AND THE OWNER. WITHOUT ANY SOLID INFORMATION ON THEM, FILING LEGAL ACTION WOULD BE A WASTE OF TIME. I AM HOPING THE AG OFFICE CAN OBTAIN TRUTHFUL INFO REGARDING THEM.
I'LL KEEP YOU POSTED.
Diane
South Park,Pennsylvania,
U.S.A.
UPDATE TO US RESELLER RIP-OFF
#12Author of original report
Wed, May 28, 2003
FOR THOSE OF YOU WHO EMAILED ME REGARDING LEGAL ACTION, LET ME TELL YOU WHERE I AM REGARDING THIS SITUATION. I FILED A COMPLAINT WITH THE BBB, THEY INTURN SENT A LETTER TO US RESELLERS ASKING THEM TO RESPOND TO THE COMPLAINT. THEY HAVE 30 DAYS WHICH ENDED 5/27/03.
5 DAYS BEFORE THE END DATE, THE BBB SENT ME AN EMAIL SUGGESTING THAT I FILE A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE IN PHOENIX AZ BECAUSE THE BBB HAS ON NUMEROUS OCCASIONS SENT THIS COMPANY COMPLAINT LETTERS AND TO DATE THEY HAVE NEVER RESPONDED TO ANY OF THEM. I CONTACTED THE AG OFFICE VIA THEIR WEBSITE AND OBTAINED A COMPLAINT FORM.
I WAS NOTIFIED BY THEM TODAY THAT THEY ARE PURSUING THIS MATTER SINCE THERE HAS BEEN A NUMBER OF COMPLAINTS FILED AGAINST US RESELLERS. THEIR INVESTIGATION TAKES 30 DAYS OR LESS TO COMPLETE.
DEPENDING ON WHAT THE OUTCOME IS OF THEIR INVESTIGATION, AND WHAT ACTION THEY CAN OR CANNOT TAKE, I WILL DETERMINE AT THAT TIME WHETHER OR NOT TO FILE LEGAL ACTION. MY CONCERN AT THIS TIME IS, ALL THE INFO THIS COMPANY PROVIDES REGARDING THE BUSINESS IS FALSE, INCLUDING THEIR PHONE # AND THE OWNER. WITHOUT ANY SOLID INFORMATION ON THEM, FILING LEGAL ACTION WOULD BE A WASTE OF TIME. I AM HOPING THE AG OFFICE CAN OBTAIN TRUTHFUL INFO REGARDING THEM.
I'LL KEEP YOU POSTED.
Diane
South Park,Pennsylvania,
U.S.A.
UPDATE TO US RESELLER RIP-OFF
#12Author of original report
Wed, May 28, 2003
FOR THOSE OF YOU WHO EMAILED ME REGARDING LEGAL ACTION, LET ME TELL YOU WHERE I AM REGARDING THIS SITUATION. I FILED A COMPLAINT WITH THE BBB, THEY INTURN SENT A LETTER TO US RESELLERS ASKING THEM TO RESPOND TO THE COMPLAINT. THEY HAVE 30 DAYS WHICH ENDED 5/27/03.
5 DAYS BEFORE THE END DATE, THE BBB SENT ME AN EMAIL SUGGESTING THAT I FILE A COMPLAINT WITH THE ATTORNEY GENERALS OFFICE IN PHOENIX AZ BECAUSE THE BBB HAS ON NUMEROUS OCCASIONS SENT THIS COMPANY COMPLAINT LETTERS AND TO DATE THEY HAVE NEVER RESPONDED TO ANY OF THEM. I CONTACTED THE AG OFFICE VIA THEIR WEBSITE AND OBTAINED A COMPLAINT FORM.
I WAS NOTIFIED BY THEM TODAY THAT THEY ARE PURSUING THIS MATTER SINCE THERE HAS BEEN A NUMBER OF COMPLAINTS FILED AGAINST US RESELLERS. THEIR INVESTIGATION TAKES 30 DAYS OR LESS TO COMPLETE.
DEPENDING ON WHAT THE OUTCOME IS OF THEIR INVESTIGATION, AND WHAT ACTION THEY CAN OR CANNOT TAKE, I WILL DETERMINE AT THAT TIME WHETHER OR NOT TO FILE LEGAL ACTION. MY CONCERN AT THIS TIME IS, ALL THE INFO THIS COMPANY PROVIDES REGARDING THE BUSINESS IS FALSE, INCLUDING THEIR PHONE # AND THE OWNER. WITHOUT ANY SOLID INFORMATION ON THEM, FILING LEGAL ACTION WOULD BE A WASTE OF TIME. I AM HOPING THE AG OFFICE CAN OBTAIN TRUTHFUL INFO REGARDING THEM.
I'LL KEEP YOU POSTED.
Crystal
Gary,Indiana,
U.S.A.
Please Let Us all know how to take legal action
#12Consumer Comment
Wed, May 28, 2003
I was also ripped off by this same company. Unlike other people I ordered the software and I received it a few days later. Unfortunately I tried it and they don't respond. If you send in tracking numbers they never respond back to them in the 24 hours they say they will.
Luckily I never got any clients I just decided to check it out myself with one of my own packages. I have been emailing them and callin them for over a month to request a refund. They did respond one time and told me to email refunds@usresellers.us but they never responded either.
It's very unfair to people who are just trying to do better for their families for them to take advantage like this. If anyone even you Diane, can help us find out how to take these people please help.
Joy
Cincinnati,Ohio,
U.S.A.
Would like to be included in any legal action taken against this company
#12Consumer Comment
Tue, May 27, 2003
I just put my own ripoff report on this website. I have no idea how to pursue this any further. As in getting my original $79 back. I would like to be included in any legal action that may take place against this company.
I really wish i would have seen this site before i sent the orginal check to them. They have now tried to cash it a second time. They have it set up as a monthly charge.
Thanks for all the input
Cory
Findlay,Ohio,
U.S.A.
Me too ..U.S. Resellers has bogus addresses, phone #,and associates
#12Consumer Comment
Mon, May 12, 2003
I would also like to hear more about this legal action I would be willing to testify. I paid $79 for the cd and info packet and got absolutely nothing in return to U.S. Resellers Refund/Recovery software.
I paid through Digichex trusting both them and the software company. Boy, I learned my lesson. I say we go after Digichex also. They won't respond to my e-mails either.
U.S. Resellers has bogus addresses, phone #,and associates. Their customer service rep's name is Abbe Sinwell. Get it, Sins Well!
We're all a bunch of suckers that didn't do enough research. We should have known that you can not trust anyone these days. One person can ruin it for everyone.
Well, someone contact me and let me know if I can be of any further assistance.I also have my own ripoff report.
William
Kensington,California,
U.S.A.
Qeustion
#12Consumer Comment
Wed, May 07, 2003
This is for Diane from Pennsylvania and whoever reads this. I bought the same cd from the same website and they havent returned my money as promised on there website. I was wondering that since you are a lawyer how does a normal guy like me get back at the people that scammed me. What kind of lawsuit or legal ways can I go about this to try to get my money back. Your answer is greatly appreciated.
Julia
Spring,Texas,
U.S.A.
Thank You
#12Consumer Comment
Tue, April 29, 2003
I am so glad that I found out about this sight. I was just thinking that since you said you are a lawyer by trade, maybe you could help out all of people that have been scammed by zwallet to bring up a class action lawsuit. We all want to and no one knows exactly how to do it. Do a search on this site for zwallet. You will be amazed at what you read. I know that mine is the newest complaint added. I am certainly glad that I did a search on this before spending the money, because I was fixing to.