Complaint Review: US Top Rankings

We hired US Top Rankings in February of 2013. After beating them up on price and the amount of services to be provided, we felt good about the project going in. About 60 days into the process we noticed that we had dropped organic ranking with Google on every single keyword that we had hired them on. 

We contacted Google to investigate why we had dropped organically. We have friends within Google that researched it and gave us a report. Turns out that they have been using "BOTS" to randomally create false links and and generating fake back-links.

According to Google, Google penalizes such activity which resulted in us dropping in organic view. We presented the results to US Top Rankings, they did not respond. Instead they sent us another bill even though we disputed their efforts and notified them to stop services. They charged our business credit card without authorization. They also refused to refund the charges. 

We hired an outside firm to report the work performed by US Top Ranking, they came back with an alarming report. They notified us that the following services were not performed as per contract, No Sponsored blog posts, No social book marking, No blog consulting, No social book marking icons, No web design, No conversion tracking, No indication of article writing and syndication, They also did not perform on the the number of keywords as per contract. Majority of the backlinks and URLS came out to be dead links/urls. 

We have filed a complaint with the BBB. Do not waste you time or money.