Complaint Review: USA Auto Sales & Leasing Inc Brooklyn NY

 On March 30, 2013, my wife and I but Acura MDX 2007 from USA Auto Sales & Leasing Inc., based on the understanding and guarantee by Julia and Andy (sales persons) that the SUV was in an excellent condition. We were given 90 days guarantee that USA AUTO WILL BE RESPONSIBLE FOR ANY REPAIRS SHOULD THERE be. Three days after we took possession of the vehicle there was a terrible rattling noise from under the vehicle. We contacted and took the vehicle to USA AUTO which then asked their mechanic to look at the vehicle and upon examination the mechanic suggested that we take the vehicle to Acura dealer for diagnosis. We took vehicle to Acura of Valley Stream and Acura of Brooklyn which both diagnosed the problem as a bad catalyst converter with a repair cost of $1600 plus tax. USA AUTO SALES $ LEASING was notified but refused to negotiate with us contrary to their promise at the time of sale. While still dealing with this problem, emission check engine light problem came on followed by alarm problem and the car refusing to start. We ended up spending over $5000.00 on repairs. When USA AUTO SALES & LEASING INC. refused to honor their promise to carry out the needed repair, we file a small claim with the the New York State small claim court and decisions at the initial and appeal stages were rendered in our favor. As at today, USA AUTO SALE & LEASING is yet to honor the court decision despite Sheriff attempts to collect the debt from USA AUTO. This is an example of ripoff company using insidious practices to defraud unsuspecting buyers and should be investigated.