Complaint Review: USA Gold - USA Credit Superstore

I was under the impression that this was a secured credit card. I entered my banking information to apply for the card. They debited my account and sent me the card. I tried to use it and it was not valid. I called the company to complain and ask for my money back and they refused my request. Instead they doubled my voucher (which is a certificate to match dollars spent). I was unhappy and when I tried to use my voucher on their website I was unable to as there was no place on the site to redeem the voucher.

I thought I would use it later, and in later months their website had moved and I don't even know where to look for it now as this has been a problem since 2002 when I originally applied for the "credit card". I have basically been out of my money since then.

Tonya
Estherville, Iowa
U.S.A.