USA Locksmiths lied about the cost of their services Arlington, Virginia
I was told that the service fee would be $25 dollars and the labor would begin at $45. My lock is a french door. No deadbolt, just the doorknob that could probably be picked with a hanger. It took the guy 2 seconds to pick it (literally) and I was charged $150 dollars. When I complained he said he was because of the type of pick he had to use. Huh?
When I called the national number and complained they said didn't have an answer. When I asked what exactly I would have gotten for $45 dollars they couldn't answer me either. They said maybe a bathroom door. They said it didn't matter that it took him 2 seconds.
DO NOT USE THEM!!!!
2 Updates & Rebuttals
Ramjet
Somewhere,Michigan,
U.S.A.
Why didn't you do it?
#3Consumer Comment
Fri, February 11, 2011
If you thought it could be done with a hangar why didn't you do it?
For this kind of work you pay someone for their skill and knowledge that you don't have.
Also, I doubt it was 2 seconds.
Lynn
This City,Illinois,
USA
Get a better lock
#3Consumer Comment
Thu, February 10, 2011
If it took the guy "2 seconds" to pick your lock, you need a better lock.