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USAA Auto Insurance Intentional low ball offer; Intentional deception; misleading sales information San Antonio Texas Nationwide
I am a Service Disabled veteran, so I joined USAA for auto insurance. I loved the slogan regarding veterans and active duty service members. I had both my home and auto policies with USAA. My car was caught in the flooding here in Houston during the week of January 15, 2017. My car was totaled, and USAA made an offer way below market value. I printed the NADA information and showed them. Their response was "that NADA information is inaccurate".
USAA uses this company called CCC One to run their market valuation reports. I reviewed the information provided by CCC One and found their information and methodology flawed'
I realized USAA was charging me more than double what other companies were charging for home owners insurance. I contacted them and they said that was their rate. I changed companies later that month. I paid USAA $5,5271.00 per year for coverage. My new company charges $1,927.12, for the same coverage.
I believe USAA uses CCC 1 to shield itself from the inaccurate and misleading information they provide. This was USAA gets to defraud its Veteran Customers and their families and claim it was the other person.