USAA FEDERAL SAVINGS BANK APPLIED MY AUTO LOAN TO AN INSURANCE POLICY THAT DOESN'T BELONG TO ME AND WILL NOT FIX IT! SAN ANTONIO Texas
In February, I made my auto loan. I found out later, that it was creditied to an insurance account. I've never taken a USAA insurance policy out. They are now threatening reposession and will not credit the account.
2 Updates & Rebuttals
exactly
#3Author of original report
Tue, July 28, 2015
Yes, apparently you understood what I meant. They credited an insurance account that's not belong to me.
Jim
Florida,USA
Exactly What Do You Mean?
#3Consumer Comment
Tue, July 28, 2015
You "made an auto loan" and it was credited to an insurance company??? Do you mean you made an auto loan payment and instead it was mistakenly credited to an insurance account which is not yours? Please explain more and identify who "they" is.