Complaint Review: USABD Internet Solutions

I supposedly agreed to a free trial of these services and was then billed for 3 months (as I stupidly didn't notice) on my AT&T bill for $49.95 monthly.

I called and spoke to Nick at their office. He said that he would email me a recording of my agreement to the free trial within 3 days. I never received it. I wouldn't have agreed to this service as I am a web designer. I can and have designed my own web site. I have plenty of business and haven't had to advertise in 6 years.

He also said that I was mailed a letter in regard to the service but he had an incorrect address listed.

He stated that they had called me to confirm that the service was in place. I never received a phone call from them.

I asked for a credit to my account as they never contacted me. I have yet to hear back.

I am currently on hold with AT&T to see if anything can be done on their end. I'm not holding my breath.

Houston computer
Van Nuys, California
U.S.A.