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  • Report:  #1320746

Complaint Review: Usadiscountwarehouse.com

Usadiscountwarehouse.com usadiscountwarehouse.com BAD PRODUCTS AND NO CUSTOMER SERVICE FOR REPLACEMENT PRODUCTS Cape Coral Florida

  • Reported By:
    Kasimpostal — Houston Texas United States of America
  • Submitted:
    Thu, August 04, 2016
  • Updated:
    Thu, August 04, 2016
  • Usadiscountwarehouse.com
    1751 NE Pine Island Rd 118-115
    Cape Coral, Florida
    USA
  • Phone:
    866-721-1863
  • Category:

 

It will mail Monday
 
Thank You,
 
Sarah Berk
Email Support Specialist - FL
Phone: 1-866-721-1863
Fax: 239-236-0458   Fax: 239-236-0458 
Live Chat Monday - Friday 10 am - 4 pm EST.
usadiscountWarehouse.com  
 
-------- Original Message --------
Subject: Re: Your usadiscountwarehouse.com order receipt from February
9, 2016
From: kasim muhammad <kasim>
Date: Thu, July 28, 2016 1:35 pm
To: Usa Discount Warehouse <cs@usadiscountwarehouse.com>

I was just wondering what is the tracking number, if it has already been shipped?
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On Wed, Jul 27, 2016 at 8:54 AM -0500, "Usa Discount Warehouse" <cs@usadiscountwarehouse.com> wrote:

Thank you for your order is now processing and will ship shorlty.

Your order has been received and is now being processed. Your order details are shown below for your reference:

Order #12304

ProductQuantityPrice
256GB Micro SD XC Memory Card + Free 64GB MicroSD Card + 2 Adapters & Free Shipping
1 $69.99
Subtotal: $69.99
Shipping: FREE Same Day Shipping + OnlineTracking (5 day average delivery)$0.00
Payment Method: 100% Secure OnlineShopping
Total: $69.99

Customer details

  • Email: kasimpostal
  • Tel: 8326054777

Billing address

MUHAMMAD KASIM
(((REDACTED)))
HOUSTON, TX 77084

Shipping address

MUHAMMAD KASIM
(((REDACTED)))
HOUSTON, TX 77084

I HAVE E-MAILED TO FIND OUT THE STATUS OF MY REPLACEMENT ORDER NO RESPONSE AFTER SEVERAL E-MAILS 

I have emailed them several times and they did not even answered and this was the exchange order of usb they all were defective and not usable so agreed to exchange with micro sd cards of equal value which has never shipped and they received my returned merchandise on july 22, 2016 and confirmed by ms. Sarah Berk and was promised by her that my order will be shipped on Monday, August 01, 2016 (even this date is delayed) beacuse they claim to ship same day or two days  which is now almost 14 days since they received my returned merchandise. thereafter no response or reply of any e-mail. they have  no phone response, live chat is not even existing, how one contact them and get money back or merchandise
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