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  • Report:  #1195342

Complaint Review: usafis

usafis fake, non government organization, force payment, no refund new york Nationwide

  • Reported By:
    exposethecheater — London Other
  • Submitted:
    Sun, December 14, 2014
  • Updated:
    Mon, December 15, 2014

I found out this green card company from facebook, upon clicking on the link, it direct me to a page where require me to enter my email, country of origin and tel no.

 

couple hour later, i receive a call from so called new york, what piss me off is that they keep pursue you to give them your credit card number and no longer get to refund.

1 Updates & Rebuttals


CRM@usafis.org

Alabama,

Resolution of This Matter

#2UPDATE Employee

Mon, December 15, 2014

In regards to this post, it should be noted that USAFIS is a private company that helps thousands of people around the world in registering successfuly to the United States of America Green Card Lottery. Our website clearly states that we are not affiliated with the American government. You requested and made a payment for our immigration related services which we provided to you.

However, it is our goal at the USAFIS Organization to provide the highest level of service to our valued customers. Therefore, I kindly request that you send us the e-mail address you used to register for our services and your contact details at CRM@USAFIS.ORG (including your nine-digit customer account number) so I may look into your particular case and do my best to resolve it.

Sincerely,

Tom Jacobson

Customer Relations Manager

USAFIS Organization

CRM@USAFIS.ORG

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