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  • Report:  #131378

Complaint Review: Usamedsonline

Usamedsonline ripoff never refunded money guaranteed money back if site didnt help Internet

  • Reported By:
    tatum Texas
  • Submitted:
    Tue, February 15, 2005
  • Updated:
    Tue, March 29, 2005
  • Usamedsonline
    Internet
    U.S.A.
  • Phone:
  • Category:

Contacted three times to cancel my membership, no help it was sites that I already knew about. No reply of any kind.

Still charged my checking account I had to cancel my card so that they would not keep taking out money
I want a refund of my 29.95 statement appeared pay-com

Shawna
tatum, Texas
U.S.A.

1 Updates & Rebuttals


Pangea

..,
Ohio,
U.S.A.

Usamedsonline responds

#2UPDATE Employee

Tue, March 29, 2005

While you assert that you contacted our company "three times" with no response our records show that your account was in fact cancelled. You may have circumvented the refund process by cancelling the card, however. That was of course completely unnecessary as A simple phone call would have sufficed to cancel your membership in less than 5 minutes. We have a 24-hour toll-free number listed prominently on the 'Contact' page of the Web site. While we DO in fact answer every email that we receive you could have received instant service by contacting us through that particular method.

You will of course need to discuss with you bank the process for retreiving fundds that we attempted to credit to a closed account. If you have additional questions dont hesitate to contact us using any of the methods availabl to you on the site.

regards,
pangeaprocessing.com

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