Complaint Review: USBI / Cheap2dial

USBI / Cheap2dial crammed my Verizon phone bill. They added their "Max Minutes Plan" to my phone bill without authorization.

I phoned their billing number 3 times. I told them they had crammed my bill. Each time, after they asked my phone number, they disconnected me!

I filled an FCC 501 slamming report.

I called them back and began my conversation with, "I have filed an FCC 501 complaint that I would like to talk with you about."

They did not disconnect me this time, and said that they will credit my bills in one to three billing cycles. They gave me a confirmation number.

Craig
Glen Rock, Pennsylvania
U.S.A.