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  • Report:  #215969

Complaint Review: USBI

USBI, The Internet Mainstreet ripoff, Fraudulent charges on phone bill, computer hacking, scamming, spiffing, adaware Los Altos California

  • Reported By:
    South Bend Indiana
  • Submitted:
    Mon, October 16, 2006
  • Updated:
    Mon, February 19, 2007
  • USBI
    101 First Street PMB 802
    Los Altos, California
    U.S.A.
  • Phone:
    408-975-9491
  • Category:

The last 2 months, fraudulent chages have been billed on my residential phone bill from AT&T for Mainstreet Telephone Platinum Plan, $13.90, Universal Service Fund, $1.46. These charges appear as along distance company. Now, really, why would I have 2 long distance service companies.

This bill is supposedly for "software" that someone in my "household" downloaded. Noone has downloaded this software, it is spyware, malware, adaware, pishing, spoofing. It is a program that downloads hidden files to your computer, changing system register files and dials fake international long distance numbers.

I have written, and will continue to write the FCC, FTC, AT&T, their legal depart, my congressmen, my senators, my governor and anyone else I can think of,until these charges are no longer on my bill.

I, as a computer programmer, will be having a team of experts look into this matter.

Josi
South Bend, Indiana
U.S.A.

1 Updates & Rebuttals


Mark

Los Altos,
California,
U.S.A.

Josi from South Bend should have dug deeper...

#2REBUTTAL Owner of company

Mon, February 19, 2007

The company named at the top of ripoff215969,
The Internet MainStreet of Los Altos, CA, has
nothing to do with the Mainstreet Telephone
company described in the text of the complaint.

I would guess that the complainant looked up
the domain mainstreet and figured that
whoever owned that domain was likely the
"Mainstreet" that was ripping him off.
However, Mainstreet Telephone is not
mainstreet.com, and there is no relationship
between the Mainstreet Telephone company and
The Internet MainStreet, Inc. of Los Altos,
CA.

This kind of thing has happened repeatedly
to The Internet MainStreet, and we have had
a web page up for years to steer people in
the right direction:

http://mainstreet.com/usbi.html

This page is linked to from http://mainstreet.com/

Note that at that page we link to the FCC
database search engine to help people find
the company that they really need to
complain about. Plus we link to the
official FCC complaint page. and provide
the toll-free number for people who would
rather use a phone to make a complaint.

There are probably thousands of companies in
the USA with "MainStreet", or "Main Street",
as part of their name. We just happen to be
the one that does own mainstreet.com, and
we're not the one that rips people off with
bogus long distance schemes.

-mark

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